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Old Oct 04 2017, 10:53 AM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Default Shrinking Window and Missing profile Pictures

UPDATE August 15th 2019 - Shrinking window is now fixed for some users, so if you do not have the fix yet you should be getting it soon.

August 12th, 2019 - Known Issue - Shrinking window when sending gifts

This appears to be back again for some. Facebook have had to fix it in the past and we will have to wait on them again this time. If you have this problem, you will also get it when you try to boost trains. Unfortunately the workaround we had for this is not working this time round. The developers are aware that this is back.

Two Issues since around 21st March 2019

UPDATE 24th March - Shrinking window is fixed for some so if you do not have the fix yet you should be getting it soon.

UPDATE 26th March - Missing profile pictures is back for some so should be fixed for everyone soon.

Shrinking window when sending gifts and train boosts:

This is a Facebook issue not a game issue. We got this problem a while ago, and Facebook fixed it after some days. But now, the problem is back. Sadly, we have to wait for Facebook to fix it.

We are not sure this work around will work this time yet. When you get the box that comes up with your friends in it, quickly "right click" your mouse on the "All Farmers" at the top left of the box, and then choose "open in a new tab". You should then get a full size window that does not shrink allowing you to click the "Send" button.

Missing Profile Pictures:

This is also a Facebook issue that we have to wait on Facebook to fix.

Some of you are missing profile pictures, this can be anywhere in the game where they are supposed to show like:
  • Activity Panel below the game
  • My Neighbours Tab
  • My Requests
  • Show FarmTown Wall Requests
  • Ships at your port and ships logbook
  • Facility Chains
  • Neighbours bar at the bottom of the game screen. This particular one can be intermittent and sometimes a refresh of the game will return them.
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.

Last edited by Tiger; Aug 16 2019 at 03:55 AM.
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