OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[marymarcel]

Originally Posted by Kongo

Game freezes after working on each task, I if I load ships it freezes I need to refresh to move aother task whether it's trains ,quests, NCC's etc.

Hi Kongo

Please be sure your browser is up to date and also check if you have any pending update for Windows or Mac in case you use it.

After any update it is always better to restart the computer.

If the previous suggestions dont work for you, then try all ideas given in the first post, first page of this thread.

[amanda1955]

everything was fine till this morning and it is impossible to play game room is back how can I GET rid of it

[Taz D]

Originally Posted by amanda1955

everything was fine till this morning and it is impossible to play game room is back how can I GET rid of it

Hi Amanda,
I moved your post to the Help & Support thread about loading issues as this has nothing to do with the current release. You should be able to uninstall the Game Room from your computer since it is a separate app.
Also if you use the shortcut link on the left side of your Facebook home page to go into Farm Town that should load without going through Game Room.

[Palmarina]

Hi I have the same problem as amanda1955.
I want to get rid of Game Room but don't know how.
If I use the Farm Town link on the left side the game starts up in Game Room.
How can we get rid of Game Room please? I have no clue how to do that.
Thanks for any advice.

[marymarcel]

Originally Posted by Palmarina

Hi I have the same problem as amanda1955.
I want to get rid of Game Room but don't know how.
If I use the Farm Town link on the left side the game starts up in Game Room.
How can we get rid of Game Room please? I have no clue how to do that.
Thanks for any advice.

Hi Palmarina

I never used Gameroom so not sure if I will be able to help.

The only thing I can think about is:

Click in your profile picture located at the right top of your facebook home page.

Then click in Settings.

On the left column, look for Apps and web sites and see if Gameroom is listed there and if it is, what options you find.

[Palmarina]

Hi Marymarcel, I already tried that, that is the same what the help function suggests.
There is no "Game Room" between the apps :-(
I am afraid it is an app that Facebook automatically starts up when we start up a game.
I am afraid too we just can't remove.

Originally Posted by marymarcel

Hi Palmarina

I never used Gameroom so not sure if I will be able to help.

The only thing I can think about is:

Click in your profile picture located at the right top of your facebook home page.

Then click in Settings.

On the left column, look for Apps and web sites and see if Gameroom is listed there and if it is, what options you find.

[marymarcel]

Originally Posted by Palmarina

Hi Marymarcel, I already tried that, that is the same what the help function suggests.
There is no "Game Room" between the apps :-(
I am afraid it is an app that Facebook automatically starts up when we start up a game.
I am afraid too we just can't remove.

Palmarina, could you post a picture of what you see when the game is loaded in Gameroom please?

You have instructions in the following link:
http://r1.slashkey.com/forum/showthread.php?t=642878

OR

See if what you see is similar to what it is informed in the following link:
http://r1.slashkey.com/forum/showthr...86#post6528986

[Palmarina]

see attachement pleaseprintscreen_FT.jpg

[marymarcel]

Originally Posted by Palmarina

see attachement pleaseAttachment 25490

Thank you Palmarina

That is a new layout for facebook, I also have it but not all users have got it yet.

Please go to the following link where we have information about it:
http://r1.slashkey.com/forum/showthr...86#post6528986

[Palmarina]

Thank you for the information Marymarcel.
The Dark option was turned off, still is dark on my screen.
I'll report it to facebook. A lot of people are confused about this lay-out!

Thanks for the info!!!

Originally Posted by marymarcel

Thank you Palmarina

That is a new layout for facebook, I also have it but not all users have got it yet.

Please go to the following link where we have information about it:
http://r1.slashkey.com/forum/showthr...86#post6528986