HTML5/WebGL: Game Not loading or frequent crashes

[carolf39]

My number is 1791515226 still on white screen

[Taz D]

Originally Posted by Judithf

I can only get black screen. Tried loads of times

Hi Judithf,
Please try the test link in the banner at the top of your farms and ost the requested information here.

[Carribee]

User ID 1295349922. My game won't load...I get a white screen with about an inch of my farm showing.

[deenites]

user number 675311976 wont load fully on black screen, was loading this morning, not this evening

[mistybutterfly]

The avatar is not showing up on the screen. Everything is really blurry. Can't see neighbors, can go to marketplace, doesn't show how many XP you are getting and how many are left, can't message neighbors, takes forever to load. Not getting XP for doing crops or showing if they are even getting added to your total level points. Can't do super neighbors crops. This needs a LOT of work yet to get things working smoothly. No sense in planting since you can't hire anyone to do your crops.

[deenites]

says on 11th january there is a link on the yellow header for those experiencing loading issues, mine will not load, gets so far on black screen then stops and there is no link for reloading on the yellow header user 675311976

[Kipper]

id 1124619239

I have a small black screen, unable to open my farm

[deenites]

user 675311976 the following is what i get
2021-01-13 06:14:34.527 INFOCheckpoint-B-000 - Initialized
2021-01-13 06:14:34.528 LOGFT Client Services Inited.
2021-01-13 06:14:34.542 LOGBrowser Info
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) UHD Graphics 620 Direct3D11 vs_5_0 ps_5_0)

[Taz D]

Originally Posted by mistybutterfly

The avatar is not showing up on the screen. Everything is really blurry. Can't see neighbors, can go to marketplace, doesn't show how many XP you are getting and how many are left, can't message neighbors, takes forever to load. Not getting XP for doing crops or showing if they are even getting added to your total level points. Can't do super neighbors crops. This needs a LOT of work yet to get things working smoothly. No sense in planting since you can't hire anyone to do your crops.

Hi Mistybutterfly,
This is a restricted version. You can see what is available in the first post of this thread.

[JULIE NUT]

id 1452425525 my farm was fine yesterday, this morning it loads but i cant see the last part of my screen that shows where my tool box is so cant do anything on my farms