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  #2091  
Old Mar 30 2020, 10:59 AM
kperry7411 kperry7411 is offline
 
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I just bought both ships and they showed up in my seaport.
Why the warning about buying them?? I must have misunderstood. I guess I'm the dummy here LOL
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  #2092  
Old Mar 30 2020, 11:51 AM
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Tiger Tiger is offline
 
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Originally Posted by kperry7411 View Post
I just bought both ships and they showed up in my seaport.
Why the warning about buying them?? I must have misunderstood. I guess I'm the dummy here LOL
Hi kperry7411,

I'm afraid I can not answer that. I don't know why the game thought you already had them when you never bought them. It's not an item anyone with design permissions could buy for you, even if you had allowed that at any time in the past. Perhaps it was a glitch in the game. Glad to hear you have them now, thank you for letting us know
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  #2093  
Old Mar 31 2020, 06:53 PM
Aussie Rae Aussie Rae is offline
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grrr just dispatched a ship, and I did check to make sure the itinerary was the one I have been using for all my ships... decided to have a look after it was dispatched to find it had reverted to a completely different itinerary I have never used... warning to everyone to double check before hitting that dispatch button....
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  #2094  
Old Mar 31 2020, 07:00 PM
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Taz D Taz D is offline
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Originally Posted by Aussie Rae View Post
grrr just dispatched a ship, and I did check to make sure the itinerary was the one I have been using for all my ships... decided to have a look after it was dispatched to find it had reverted to a completely different itinerary I have never used... warning to everyone to double check before hitting that dispatch button....
Hi Aussie Rae,
I moved your post to the Help & Support subject thread about the cargo ships as this has nothing to do with the current release.
Yes it is a good idea to check your itinerary just before you dispatch your ships. I have done what you have a few times.
If you forget and it isn't the itenerary you want I have found if you go into it and skip all the ports except the last one that you can't skip, then you get the ship back quickly and then when you do your ship for the next day you should be able to reuse the previous one you have set up.
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  #2095  
Old Mar 31 2020, 11:10 PM
Aussie Rae Aussie Rae is offline
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Originally Posted by Taz D View Post
Hi Aussie Rae,
I moved your post to the Help & Support subject thread about the cargo ships as this has nothing to do with the current release.
Yes it is a good idea to check your itinerary just before you dispatch your ships. I have done what you have a few times.
If you forget and it isn't the itenerary you want I have found if you go into it and skip all the ports except the last one that you can't skip, then you get the ship back quickly and then when you do your ship for the next day you should be able to reuse the previous one you have set up.
good tip Taz, I will see how this latest ship goes... hoping the people will load it..currently I am finding it hard to replace those that are taking way too long with others who help but never seem to make it to the itinerary list for some reason.. lol ..other than todays problem.. I have had a good experience with ships this time round.. LOL
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  #2096  
Old Apr 06 2020, 02:43 PM
Becca40033 Becca40033 is offline
 
Join Date: May 28 2010
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Default problems with ships

I am having problems with my ships not being seen as dispatched. I dispatch every day if possible. It is showing only 4 ships dispatched in the last 7 days. Do you have any help available?
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  #2097  
Old Apr 06 2020, 02:55 PM
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marymarcel marymarcel is offline
 
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I am having problems with my ships not being seen as dispatched. I dispatch every day if possible. It is showing only 4 ships dispatched in the last 7 days. Do you have any help available?
Hi Becca

I had a look at your data and it shows you have 4 ships dispatched:

Blue ship, Orange ship, Pink Ship, Yellow Ship.

Two Ships have returned:

Green Ship and Purple Ship

And you are preparing the Brown Ship
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  #2098  
Old Apr 06 2020, 03:03 PM
Becca40033 Becca40033 is offline
 
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Originally Posted by marymarcel View Post
Hi Becca

I had a look at your data and it shows you have 4 ships dispatched:

Blue ship, Orange ship, Pink Ship, Yellow Ship.

Two Ships have returned:

Green Ship and Purple Ship

And you are preparing the Brown Ship
That is what I have also, but it is talking 15.3 minutes to load. This is not normal. Should be 5.2?
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  #2099  
Old Apr 06 2020, 03:15 PM
Becca40033 Becca40033 is offline
 
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That is what I have also, but it is talking 15.3 minutes to load. This is not normal. Should be 5.2?
The ? has dates of Sunday April 5, Friday April 3, Thursday April 2, Tuesday March 31. What happened to Saturday and Wednesday ? They were obviously dispatched.
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  #2100  
Old Apr 06 2020, 03:26 PM
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marymarcel marymarcel is offline
 
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Originally Posted by Becca40033 View Post
That is what I have also, but it is talking 15.3 minutes to load. This is not normal. Should be 5.2?
Quote:
Originally Posted by Becca40033 View Post
The ? has dates of Sunday April 5, Friday April 3, Thursday April 2, Tuesday March 31. What happened to Saturday and Wednesday ? They were obviously dispatched.
Hi Becca

It seems 2 of the ships were not registered as dispatched.

Please contact support team to let them check on this. To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
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Tags
cargo ships, container, cranes, dispatch ship, logbook, pink port, port deleted, red skip port, replace port, reuse itinerary, ship rewards, ship's logbook, ships, skip port

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