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  #921  
Old Yesterday, 10:45 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,348
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Post Release Updates - April 18th, 11:00PM

- Bugfix: Not able to accept new gifts from friends
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Taz
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Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #922  
Old Today, 12:59 AM
jetdogy jetdogy is offline
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Join Date: Nov 21 2009
Posts: 23
Default Where did my gifts go?

I know there was an update about the gifts having a bug. I just checked and I noticed I was able to receive my gifts but when I went to look at them the weren't there.. Is the bug still getting fixed? And will I get my 100+ gifts??
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  #923  
Old Today, 08:13 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,830
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Quote:
Originally Posted by jetdogy View Post
I know there was an update about the gifts having a bug. I just checked and I noticed I was able to receive my gifts but when I went to look at them the weren't there.. Is the bug still getting fixed? And will I get my 100+ gifts??
Post Release Updates - April 18th, 11:00PM

- Bugfix: Not able to accept new gifts from friends


If you are still having problems, then close your farms and reopen them.
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  #924  
Old Today, 08:36 AM
tammy1959 tammy1959 is offline
 
Join Date: Apr 24 2023
Posts: 3
Default exchange all/accept all

these are not working right. if I exchange or accept individually I get the gift in the gift box. but if I use exchange all tab, then accept all. none of the gifts go into my gift box.
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  #925  
Old Today, 08:49 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
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Quote:
Originally Posted by tammy1959 View Post
these are not working right. if I exchange or accept individually I get the gift in the gift box. but if I use exchange all tab, then accept all. none of the gifts go into my gift box.
Hi tammy

I just did what you described and all gifts exchanged and then accepted where in the gifts tab.

Are you using the Exchange all button or the Last Exchange button?

What gifts did you exchange all?

Please accept the gifts you have in the My gifts tab.

Then run memcache, link below. A new window will open with a short list of unsettings. Close that window and your farms in all tabs you have it open. Then reopen your farms.

https://apps.slashkey.com/farmtown/p...lear_memcached

After that, use the Exchange all button and Accept all and see if the gifts show up in your My Gifts tab.
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  #926  
Old Today, 08:58 AM
tammy1959 tammy1959 is offline
 
Join Date: Apr 24 2023
Posts: 3
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I used the middle tab (exchange all) to exchange for fuel. then I clicked accept all. and none went into my gift box. then I closed out farm. ran memcache. opened farm. checked gift box, fuel not there.
ran memcache again. did the exchange all on the few gifts that were recently sent, (exchanged for fuel). accept all. and those ones were in my gift box. but not the first set.
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  #927  
Old Today, 09:04 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,830
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Quote:
Originally Posted by tammy1959 View Post
I used the middle tab (exchange all) to exchange for fuel. then I clicked accept all. and none went into my gift box. then I closed out farm. ran memcache. opened farm. checked gift box, fuel not there.
ran memcache again. did the exchange all on the few gifts that were recently sent, (exchanged for fuel). accept all. and those ones were in my gift box. but not the first set.
Thanks tammy

Maybe you got an intermitent glitch, please continue checking your gifts and if this happens again, then contact Support team to let them check on it.

To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
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