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  #851  
Old Nov 16 2017, 07:19 AM
Kendra73 Kendra73 is offline
 
Join Date: Nov 19 2015
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The Taste of Latin America is not recording product in the Neighborhood Chain Contest for this week. They work okay as facilities but are not going into the contest counting. Please fix this as soon as possible. Thank you.
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  #852  
Old Nov 16 2017, 07:53 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
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Quote:
Originally Posted by Kendra73 View Post
The Taste of Latin America is not recording product in the Neighborhood Chain Contest for this week. They work okay as facilities but are not going into the contest counting. Please fix this as soon as possible. Thank you.
Hi Kendra73

I cleared you contest data, please close your farm and then load the game again and check if the points for your Taste of Latin America are recognized.
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  #853  
Old Nov 17 2017, 01:11 AM
Grandma Pam Grandma Pam is offline
 
Join Date: Jan 06 2011
Posts: 15
Default Neighborhood Chains

I bought a new facility for this week's contest, the Food Ingredients Factory, to bring my total up to 2 facilities and only one is showing on the contest; both are showing in the plant management. So if I start the new one, I lose the production for the contest. Please fix. Thank you.
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  #854  
Old Nov 17 2017, 01:19 AM
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Taz D Taz D is offline
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Quote:
Originally Posted by Grandma Pam View Post
I bought a new facility for this week's contest, the Food Ingredients Factory, to bring my total up to 2 facilities and only one is showing on the contest; both are showing in the plant management. So if I start the new one, I lose the production for the contest. Please fix. Thank you.
Hi Grandma Pam,
I moved your [ost to the subject thread about the Neighborhood Chains Contest.
I see from your data that you have 2 Baby Supplies Factor and 2 Taste of Latin America for a total of 4 FC facilities. That means you can have 4 coin facilities. You have 3 Theater Supplies Factory and 1 Food Ingredients Factory to total 4 coin facilities. The only way you could add another Food Ingredients Factory to the contest is if you add another FC facility.
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Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #855  
Old Nov 18 2017, 12:43 AM
NJones277 NJones277 is offline
 
Join Date: Aug 12 2009
Posts: 139
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I just bought 8 facilities - 4 FC and 4 Coin. I already had 4 of the Service facility and 10 of the Food Ingredients factory. The 4 FC went into my count just fine, but I'm stuck with 4 Theater Supplies, when I now have 8, and 8 Food Ingredients. Is there any way to change the count so I'll be able to use the new Theater Supplies factories? Thanks.
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  #856  
Old Nov 18 2017, 12:57 AM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
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Quote:
Originally Posted by NJones277 View Post
I just bought 8 facilities - 4 FC and 4 Coin. I already had 4 of the Service facility and 10 of the Food Ingredients factory. The 4 FC went into my count just fine, but I'm stuck with 4 Theater Supplies, when I now have 8, and 8 Food Ingredients. Is there any way to change the count so I'll be able to use the new Theater Supplies factories? Thanks.
Hi NJones,
In your data I see 8 Baby Supplies Factory (FC), 4 Taste of Latin America (FC), 4 Theater Supplies Factory (coin), and 8 Food Ingredients Factory(coin). So you have 12 FC and 12 coin facilities.
There isn't any way to change that because you already have points for all of them. Even if we tried to clean the NCC data it would not change it.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #857  
Old Nov 18 2017, 04:17 AM
shirl312 shirl312 is offline
 
Join Date: Jul 30 2009
Posts: 76
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I am having problem accepting thank you gift again. Must I get reset each time this happens? I think you did that last time.
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  #858  
Old Nov 18 2017, 07:06 AM
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marymarcel marymarcel is offline
 
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Location: Buenos Aires, Argentina
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Originally Posted by shirl312 View Post
I am having problem accepting thank you gift again. Must I get reset each time this happens? I think you did that last time.

Hi shirl312

I just cleaned your contest data, please close your farms and then reopen. Then check if you are able to accept those gifs.

Also, when you try to accept them, be sure the arrow changes to a hand, if not, move the arrow on the button till you get the hand to be able to click on the button.
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add owned facilities, contest, exp pts, facilities in contest, neighborhood chain, neighborhood contest, neighborhood contest., neighborhood contests, working the contest

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