Chapter 01 - Let's start

[Heddryin]

1. How to create an account?
2. How to change my appearance?
3. How to change the name and sex of my avatar?
4. Re-authorise Farm Town!
5. I did not authorise Farm Town, how can i fix this?
   
   
   IMPORTANT INFORMATION ON SECURING YOUR FARM TOWN ACCOUNT IF FARM TOWN IS MOVED OFF FACEBOOK TO ANOTHER WEBSITE!!:
   
   
6. Why You should Secure your access to your FarmTown Account!
   
   
7. How to Secure your Farm Town Account with your current email address
   
   
8. Finding the Verification Email
   
   
9. To Change the Email address you used

Should you need to get back to this post to look for other information:
Each post has a Table of Contents link bottom right of the post, which when you click, will bring you right back here.

[Heddryin]

First you need to give your farmer a name.
Then you choose, female or male, then click the green check mark.

On the next screen you will find the avatar editor, where you can choose what your avatar will look like.

Click on each selection for Skin, Hair, Eyes, Mouth, Nose, Ears, Eyebrows, Clothes, then chose the options you want by clicking on it. The avatar picture to the left will show you what you have picked. Or you can click on “Try a random look” to let the game make a choice for you. When you are done, click the green check mark.



The game will refresh the page and the game will load with music playing.

The mayor will then take you through the basic steps of farming and what the tools and some icons are for. If you wish to repeat them just click on the Help icon top right of your screen, it looks like a question mark.

You will have a few basic things on your farm to start you off:
One orange tree, one apple tree, one lemon tree, 5 white fences, a water trough, 1 pig, 1 sheep.
14 fields which are the following>>
2 of which are plowed ready for planting,
2 tomato fields, 2 potato fields, 2 rice fields, ready to harvest.
2 tomato fields, 2 potato fields, 2 rice fields in various stages of growth



At the bottom of the screen is the Game bar which has 2 main sections.


Your profile picture will show in the neighbours bar and you would also normally see the head of your avatar displayed under the profile picture in the neighbours bar as well as those of any neighbours you will have. Those will be added back once that part of the migration of the game is completed.

The Neighbours/Chat section is where you will see the friends you add as neighbours. When you get more than 7 neighbours you can use the arrows to the left to scroll the bar to see more of them. In some cases with browsers and various types of computer mouse you can also click and hold down your left mouse button on those spaces to drag them, or use the mouse wheel to move them left/right.

The CHAT button allows you to open and close the Chat box. When someone arrives at your farm it will automatically open in place of where your neighbours are showing. When the Chat box is open, just start typing and then click on SEND to send your message or if you are using a keyboard, you can click the Enter/Return key on it instead of clicking on Send. Anyone online where you are can see what you have sent.

The right side of the Game bar is where you have some basic tools. Hover over some of the icons there and it will tell you what it is. The "Walk" icon (green man) is what you click on after you have been using a tool and want to stop using it. You have tools for harvesting and plowing, toolbox (where more tools are and any new tools you buy and add to storage will show), you can access your buddy list, see the trophies you earn, access the Store, your Gift Box, Storage and the MAP. There are more details on all of these items in the other Chapters of the Game Guide. As you harvest crops, harvest or chop trees, harvest flowers or fish those harvests will be sent to your storage for you to use in facilities or just sell at market.

You can also move some of those tools to other positions in that area and even use some of the neighbours spaces to put more tools or icons in those areas. The blank space is one of the spaces that can be used. More details about how to do that are in the How to Use Shortcuts post later in the Game Guide.

Full Screen when clicked on will fill your monitor screen with the game screen, making it much bigger to see, which some find easier. You will find that as you progress through the game and get more involved in other features that you would need to come back out of Full Screen to use them. To go back to normal screen just click on the Full Screen icon again. The plus and minus just below that allow you to zoom the farm in or out (if you have a mouse wheel, you can use that to zoom instead of clicking on the icons).

The blank space is where you can place a tool or icon from the toolbox to use it without opening the toolbox. More details about how to do that are in the How to Use Shortcuts post described later in the Game Guide.

This is the Help icon, it is at the top right corner of your game screen. Click it if you need another look at the basic guide to some of the items.


Congratulations. Now you know the basics, you can play!

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[Heddryin]

You can change your appearance at any time by clicking on your avatar and selecting "Change Appearance" which will appear in a pop-up.

This will launch the edit avatar screen where you can change your appearance.

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[Heddryin]

Click the tab "My Account" on top of your game screen. This will take you to another screen where you can change the name of your avatar.

Once your name's been changed, the game will automatically update the list of your neighbours and your "buddies" to show your new name.

This is also where you can change the gender of your avatar.

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[Tiger]

As of April 2018, as part of Facebook security updates, there is a new requirement that you have to re-authorise the game to access your basic information like name, picture and friends which are essential to the operation of the game. This will happen every 90 days.

***The only information about your friends that we access is the name and picture, and we use that info strictly inside the game, we don't provide or sell that info to any third party.***

It is very easy to do

If you need to do this you will see the following popup when you load the game.



Click the "Continue as xxx" and another popup up will appear.
In the next popup check that under "Who can see Farm Town's post on your Timeline?" it shows "Public" or "Friends". If it doesn't, click the drop down arrow and change the setting.
Then you need to click OK



That's it, you are done! You will be able to continue playing Farm Town!

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[Tiger]

I did not authorise Farm Town, how can i fix this?

If you did not allow access for your basic information and your friends list as shown in the post above, then you may not be able to load the game or at least participate in all features of Farm Town. The next time you load the game you may be asked again to give those permissions.

If this does not happen, go to your Facebook Settings then Apps and Websites.
There are 3 tabs

• Active
• Expired
• Removed

Look under Active and see if Farm Town is listed there. If it is then you are likely fine, but you can also check the items the game has access to by clicking the View and Edit. You need to give access to your basic information like name, picture and friends, permission to post on your behalf etc.

If Farm Town is not there, click on and look under Expired. If you see Farm Town there, click View and Edit and then Renew Access.

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[Tiger]

Why you should Secure your access to your FarmTown account!

Information from the Slashkey developers 18th October 2022:

Most of our time in the past month has been dedicated to comply with new Facebook security requirements, and still, Farmtown was deactivated by Facebook for 1 week.

We decided that Farmtown will continue to be accessed on Facebook, however, if Facebook requirements become too demanding in the future, we may have to move Farmtown to our own dedicated website.

In this case, the only way to access your current Facebook Farmtown account will be if you have it linked to your email.

The next time you load the game, you will see a screen allowing you to link your current Facebook Farmtown account to your email.

If you have multiple Facebook Farmtown accounts, you will have to link each one to a different email.

If for some reason you lose access to the linked email inbox, please remember to link your Facebook Farmtown account again to another email, otherwise, you will not be able to access your Facebook Farmtown farms on the new Farmtown website.

When the new Farmtown website is ready, we will send you an email to the linked email you provided with instructions on how to access your Facebook Farmtown farms in the new Farmtown website.

When you have completed the linking of your email to your Facebook Farmtown account, the top section will show the current linked email and an option to change the email.

The 'click here' button should only be used if you have lost access to the email address currently linked to your Facebook Farmtown account.




The links below will take you to the relevant post for each subject:

• How to Secure your Farm Town Account with your current email address
  
  
• Finding the Verification Email/Changing your email

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[Tiger]

How to Secure your Farm Town Account with your current email address:

This icon will show on the very left side of your game screen when you have not linked your email address to your Farm Town Account.

The icon will disappear when you have secured your Farm own account!!
You MUST keep that email address active by using it.

If Farm Town has to be moved away from Facebook, the email you used to secure your account will be the one where an email gets sent to with instructions on how to get to the new website, how to create an account there and verify that account, so that you can access your farms again!

Emails that are not kept active can be deleted by the host server for lack of use!

This is the ONLY reason for supplying your email address.
It will NOT be used to contact you for anything else!

If you are looking for a new email, it's best to use one that has a good reputation, is long standing and reliable with regular security updates like gmail.com

• Make sure your browser is still showing up to date, clear the caches in it if you haven't done so recently.
  
  
• Clear your memcache. Try clearing your FT memcache. To do that Click Here. A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window. Then reload Farm Town.
  
  
• Only ONE email address per account!
  You can not use the same email address for different accounts.
  
  
• It does not need to be the email you used to register an account on Facebook nor the one you used to register a forum account if you have one. It just needs to be one that you have access to and you need to keep it active!
  Emails that are not kept active can be deleted by the host server for lack of use!
  
  
• If you make a mistake and enter the wrong email address or you need to change that email address for another one you will need to relink your Farm Account to your current active email again!

BEFORE YOU PROCEED

• If you are logged into more than one Facebook account on any browser, log of ALL of them AND then close all of the browsers.
  
  
• Do NOT use Facebooks switch User to switch between Facebook accounts! If you have been using it, make sure that you log out manually. then ALSO close the browser and reopen it before you log into another account!
  
  
• ONLY use one browser and ONLY be logged into one account when you do this The LAST thing you want is any issues with the wrong email being linked to the wrong account.

If you have never linked your current email address to your FarmTown Account, you will see this above your game screen and above the Send Gifts page:

To Link your current email address to your FarmTown Account:


STEP 1:

• Click on Link Email in that yellow box.
  
  
• OR you can click on the Link Email icon on the left side of your game screen
  

STEP 2:

You will then see an embedded page

notification like this. Click on OK to close that message.

STEP 3:

When you reload the game, click on the Email Icon and you will see this:

In the following pictures the Details of the users email address and other information have been altered or removed for privacy reasons.

STEP 4:

In the yellow box enter your current email address.
Check that you have typed the email address correctly before you click on Link to Email to send it!
It needs to be CORRECT, no spelling mistakes or other typing issues like extra spaces, extra digits, extra symbols, which are very common and easy mistakes to make!
You will need to use your laptop or computer as you need access to use a keyboard which is often NOT possible when using mobiles or tablets to play Farm Town. Farm Town is still recommended to be played on Laptops and Computers.

STEP 5:

When your email address is correct, click on Link to Email you will see popup with information like this, read that information and click on the green check mark to close the popup:

STEP 6:

Check your emails for the email from Farm Town. If it's not in your inbox, remember to check your spam/junk folder of emails in case it went there!

If it's not there either, please click on this link to go to the Finding the Verification Email post for more information!
http://r1.slashkey.com/forum/showthr...70#post6514970


The email is from the Farm Town Account Team and is titled Verify your FarmTown account.

STEP 7:

Open that email and read the instructions! You need to Verify your Farm Town Account as yours!

There is a link to click on link in that email to confirm your email to click on, which will link and verify your FarmTown Account to the email address you gave.

• OR you can click on the longer link in that same email
• OR you can copy and paste the longer link into your browser address bar to confirm your email.

This is what the email can look like:

You do not need to reply to that email.


STEP 8:

When you click on Confirm Your Email you will then see this, it has another link that will take you to your game, which you can click on if you wish.

STEP 9:

To check that your email is linked, reload the game and look in the yellow box above your game screen or the one above the Send Gifts page you will see something similar to this.

If the email address showing is correct, DO NOT click on the blue link!!
Your Email is already Linked to your FarmTown Account!
If you do, you will have to start over again!!



That's it! You are done!!!
Just keep your email active so that you do not lose access to it!



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IF when you load the game you see this message above your game screen instead, that means you have not completed the registration so your email address is not linked. You need to find that email from Farm Town and click on the link in it as described in STEP 7:



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If your email address is wrong or you lose access to the email address you used you will need to change it to your current email. This must be done before any move away from Facebook to another website!!! Please GO TO THE NEXT POST for more information!!

Finding the Verification Email/Changing your email

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[Tiger]

I can't find the Verification Email:

If after clicking on Link to Email and you have checked your inbox in your emails for the email from Farm Town and it's not there, remember to check your spam/junk folder of emails!!!

If it's not there either, please add the following email addresses to your safe senders list in your email just in case your emails are blocking them for some reason. That will also help should you need to contact the support team in the future :

• support@slashkey.com
• billing@slashkey.com

As there a numerous email providers, you will need to use the help section of your emails to get the correct instructions on how to add email addresses to safe senders for your email.
You will then need to try linking again.



When you haven't confirmed your email by clicking on the Confirm Your Email link,
Or When you clicked on the link the email confirmation didn't go through:


When you reload the game you will NOT see your email in the yellow box above your game screen next to a blue click here link.

The yellow box will show this instead:




Click on the Email Icon on the left side of your game screen:

You will then see another popup telling you what email address the Confirmation email was sent to.
Read the information in the popup and Double Check that the email address is typed correctly and there are NO mistakes, as that could be a reason you didn't get the confirmation email.



If the email address is correct, click on the RED X to close the message window. Check your emails including your junk folder again a bit later on as there may be a delay in the confirmation email reaching your email address.

If the email address is incorrect click on the GREEN tick to change it and you will see the window to enter your email address again so that you can correct it.

You can still cancel changing the email address at this point by clicking on the Red X top right of the Securing You Access to FarmTown window.

Once you are sure the email address is correct click the Link to Email button and the confirmation email will be sent to your email again.

Open the newest email from Farm Town and and click on the Confirm Your Email link.





You will then see a yellow thanks message with a link to take you to Farm Town.

When your game loads, look in the yellow box at the top of your game screen.
you should be seeing your email address and and a blue link.

DO NOT click on the blue click here link if your email address is correct!!!!! or you will have to start all over again!

IF you don't see your email address in the yellow box, close the game where it is open in your browser for a couple of minutes then reload the game and that yellow box should update.

If there is any slowdown in internet you may have to wait longer than a few minutes or reload again a bit later to see it update.

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[Tiger]

To Change the email address you used to a different one should you lose access to the one that you used:

REMEMBER- You can NOT use the same email address for more than one account!

1. Click on the blue click here link in the yellow box above your game screen where the wrong email address is showing.

2. You will then see an embedded page notification like this:

To change your email click on OK.
To cancel the change click on Cancel

If you clicked on OK, Reload the game then Click on the Email Icon on the left side of your game screen.


You will see the Secure Your FarmTown Account window.

Details of the users email address and other information have been altered or removed from the following pictures for privacy reasons.


In the yellow box If your old email address is showing up, delete it and enter the new email address.

You will need to use your laptop or computer as you need access to use a keyboard which is often NOT possible when using mobiles or tablets to play Farm Town. Farm Town is still recommended to be played on Laptops and Computers.

Click on Link to Email.


Check your Emails! The email is from the Farm Town Account Team and is titled Verify your FarmTown account.

Open that email and read the instructions! You need to Verify your Farm Town Account as yours!


There is a link to click on link in that email to Confirm Your Email Click on that Link!.

• OR you can click on the longer link in that same email
• OR you can copy and paste the longer link into your browser address bar to confirm your email.
  
  
  This is what the email can look like:

You do not need to reply to that email.

When you click on Confirm Your Email you will then see this, it has another link that will take you to your game, which you can click on if you wish.

Above your game screen and above the Send Gifts page you will see something similar to this:

If the email address showing is correct, you do NOT need to click on the blue click here link, or you will have to start over again!


That's it! You are done!!!
Just keep your email active so that you do not lose access to it!

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