OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[ebedford]

1 - Can't go from one farm to next, loose farm layout on top, disappeared
2 - Can't work other super neighbors farms
3 - Can't work trading house until level 20, i'm at 1525
4 - Can't do quests
Listed individually problems, hope this help's, noticed others with similar problems. It's just another bump in the road lol

It all started 10:00 pm CST, still at same situation at 9:00 am CST

THANKS for all the help and support you give.

[marymarcel]

Hi All

We have contacted the developers to let them know about these issues.

Thanks for your patience.

[marymarcel]

.

ISSUES WITH THE GAME, MARCH 24, 2025!!

There are several problems affecting the game at this moment.

We have emailed the developers to let them know.
Thanks for your patience.


Please do not post about this as we do not know when the developers will have it fixed.

[marymarcel]

.

Hi Farmers

Developers have been working on the game issues.

If you still have problems please close and reopen the game or run memcache and restart the game.
If the problems continue, let us know so we can pass them to the developers.

Thanks!

[Ifrabell]

Still cannot get onto the site, I think maybe it is my login that is the problem as I have a new chrome book and a tablet and I cannot get access on either, this is the notice using my chrome book. I would appreciate some help as I do miss my farms.

2025-03-28 17:19:42.634 INFOCheckpoint-B-000 - Initialized
2025-03-28 17:19:42.635 LOGFT Client Services Inited.
2025-03-28 17:19:42.675 LOGSessionId: 2281719
Browser: unknown: Mozilla/5.0 (X11; CrOS x86_64 14541.0.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Vulkan 1.3.289 (Intel(R) UHD Graphics (JSL) (0x00004E55)), Intel open-source Mesa driver)
2025-03-28 17:19:44.088 LOGnavigator.mediaDevices support available
2025-03-28 17:19:45.323 ERRORFailed to download file https://cdn.slashkey.com/flash/farm/...ild696.data.gz

[Taz D]

Originally Posted by Ifrabell

Still cannot get onto the site, I think maybe it is my login that is the problem as I have a new chrome book and a tablet and I cannot get access on either, this is the notice using my chrome book. I would appreciate some help as I do miss my farms.

2025-03-28 17:19:42.634 INFOCheckpoint-B-000 - Initialized
2025-03-28 17:19:42.635 LOGFT Client Services Inited.
2025-03-28 17:19:42.675 LOGSessionId: 2281719
Browser: unknown: Mozilla/5.0 (X11; CrOS x86_64 14541.0.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Vulkan 1.3.289 (Intel(R) UHD Graphics (JSL) (0x00004E55)), Intel open-source Mesa driver)
2025-03-28 17:19:44.088 LOGnavigator.mediaDevices support available
2025-03-28 17:19:45.323 ERRORFailed to download file https://cdn.slashkey.com/flash/farm/...ild696.data.gz

Hi Ifrabell,
I have moved your post to the thread about loading problems.
Please check to see if you need any updates for your browser or computer. If you do have to update then be sure you restart your computer.


What anti-virus program are you using? Certain ones of those or some of their attatchment programs tend to not work with the game.


If it was you login then you would not see any of those loading lines at all in the FT Console. Please provide your User ID number for your farms. You can find that at the bottom of your farms page.


There are more suggestions in the following link to try:
https://www.slashkey.com/forum/showthread.php?t=627590

[Ifrabell]

I am using a chrome book now and this is the message I recieve also the other message was from my tablet. Before I was using a laptop with basic Microsoft virus protector, so all three are different and I still cannot get in. I have been with you for over 10 years with no problems so this must be some kind of issue with my login which again I have used since joining. Can someone in your technical department please look at this for me. Hope the screenshots are readable to you, not used to the chromebook yet.

Your USER ID number is: 10000009075 Build No: 696[ATTACH]Screenshot 2025-03-29 08.12.09.png[/ATTACH]

2025-03-29 08:20:13.076 INFOCheckpoint-B-000 - Initialized
2025-03-29 08:20:13.076 LOGFT Client Services Inited.
2025-03-29 08:20:13.091 LOGSessionId: 2290820
Browser: unknown: Mozilla/5.0 (X11; CrOS x86_64 14541.0.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Vulkan 1.3.289 (Intel(R) UHD Graphics (JSL) (0x00004E55)), Intel open-source Mesa driver)
2025-03-29 08:20:13.195 LOGnavigator.mediaDevices support available
2025-03-29 08:20:16.994 ERRORFailed to download file https://cdn.slashkey.com/flash/farm/...ild696.data.gz
2025-03-29 08:20:18.325 ERRORwasm streaming compile failed: TypeError: WebAssembly compilation aborted: Network error: Response body loading was aborted
2025-03-29 08:20:18.327 WARNWebAssembly streaming compilation failed! This can happen for example if "Content-Encoding" HTTP header is incorrectly enabled on the server for file https://cdn.slashkey.com/flash/farm/...ild696.wasm.gz, but the file is not pre-compressed on disk (or vice versa). Check the Network tab in browser Devtools to debug server header configuration.
2025-03-29 08:20:18.328 ERRORfalling back to ArrayBuffer instantiation
2025-03-29 08:20:21.077 LOGboth async and sync fetching of the wasm failed
2025-03-29 08:20:21.080 ERRORboth async and sync fetching of the wasm failed
2025-03-29 08:20:23.754 ERRORfailed to asynchronously prepare wasm: TypeError: WebAssembly.instantiate(): Argument 0 must be a buffer source or a WebAssembly.Module object

[marymarcel]

Originally Posted by Ifrabell

I am using a chrome book now and this is the message I recieve also the other message was from my tablet. Before I was using a laptop with basic Microsoft virus protector, so all three are different and I still cannot get in. I have been with you for over 10 years with no problems so this must be some kind of issue with my login which again I have used since joining. Can someone in your technical department please look at this for me. Hope the screenshots are readable to you, not used to the chromebook yet.

Your USER ID number is: 10000009075 Build No: 696[ATTACH]Attachment 26322[/ATTACH]

2025-03-29 08:20:13.076 INFOCheckpoint-B-000 - Initialized
2025-03-29 08:20:13.076 LOGFT Client Services Inited.
2025-03-29 08:20:13.091 LOGSessionId: 2290820
Browser: unknown: Mozilla/5.0 (X11; CrOS x86_64 14541.0.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Vulkan 1.3.289 (Intel(R) UHD Graphics (JSL) (0x00004E55)), Intel open-source Mesa driver)
2025-03-29 08:20:13.195 LOGnavigator.mediaDevices support available
2025-03-29 08:20:16.994 ERRORFailed to download file https://cdn.slashkey.com/flash/farm/...ild696.data.gz
2025-03-29 08:20:18.325 ERRORwasm streaming compile failed: TypeError: WebAssembly compilation aborted: Network error: Response body loading was aborted
2025-03-29 08:20:18.327 WARNWebAssembly streaming compilation failed! This can happen for example if "Content-Encoding" HTTP header is incorrectly enabled on the server for file https://cdn.slashkey.com/flash/farm/...ild696.wasm.gz, but the file is not pre-compressed on disk (or vice versa). Check the Network tab in browser Devtools to debug server header configuration.
2025-03-29 08:20:18.328 ERRORfalling back to ArrayBuffer instantiation
2025-03-29 08:20:21.077 LOGboth async and sync fetching of the wasm failed
2025-03-29 08:20:21.080 ERRORboth async and sync fetching of the wasm failed
2025-03-29 08:20:23.754 ERRORfailed to asynchronously prepare wasm: TypeError: WebAssembly.instantiate(): Argument 0 must be a buffer source or a WebAssembly.Module object

Hi Ifrabell

We know that chromebooks have problems with memory as you need a lot to play the game.

If the browsers you use are up to date and you do not have any pending update for your operating system, then it could be an internet problem somewhere between you and the game servers that is causing data to be lost. Between you and the servers are many links that the data for the game has to travel through to get to and from the server. Any one of those links having a problem can cause slowed down or lost data transfer.

Please try all suggestions given in the following link:
https://www.slashkey.com/forum/showthread.php?t=627590

If nothing works for you, then contact Support by sending an email to:
support@slashkey.com

You will receive an automatic response email. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[Zeeky Banutski]

Three days ago, I upgraded my iPhone & iPad to the latest IOS 18.4 software…since then, I am unable to enter Farm Town on my iPad using “DuckDuckGo” (my primary browser choice). Since it still works on my iPhone, I tried using my iPad’s primary browser “Safari” & got the following error message: “a problem repeatedly occurred on https:/apps.slashkey.com/farmtown/“…

(I am also able to access Farm Town on my (old) desktop PC…no issues there.)

But I prefer to use my iPad most of the time — can you assist me with this problem?

[Taz D]

Originally Posted by Zeeky Banutski

Three days ago, I upgraded my iPhone & iPad to the latest IOS 18.4 software…since then, I am unable to enter Farm Town on my iPad using “DuckDuckGo” (my primary browser choice). Since it still works on my iPhone, I tried using my iPad’s primary browser “Safari” & got the following error message: “a problem repeatedly occurred on https:/apps.slashkey.com/farmtown/“…

(I am also able to access Farm Town on my (old) desktop PC…no issues there.)

But I prefer to use my iPad most of the time — can you assist me with this problem?

Hi Zeeky,
I am sorry but no there isn't any way for us to help you with that. The developers have never supported playing on phones or tablets. None of us use either of those devices to play. The only thing I can suggest is to contact Apple support and see if they can figure out why.