Go Back   Farm Town > Help & Support > Help & Support

Reply
 
Thread Tools Search this Thread Display Modes
  #3261  
Old May 13 2018, 10:11 AM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 21,496
Default

Quote:
Originally Posted by nancyzooky View Post
Hello....I know I am probably posting this wrong but....I cannot figure out how or where. I cannot get any of my gifts sent to me. It has been over 5 days. Any help would be appreciated...Thank u in advance and I apologise if I have posted wrong.
Hi Nancyzooky,
I moved your post to the subject thread about gifts.

What browser are you using?
You need to make sure 3rd party cookies and pop ups are allowed. We have instructions on how to do this for several of the major browsers in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
  #3262  
Old May 15 2018, 06:33 PM
priscillar priscillar is offline
 
Join Date: Jun 26 2009
Location: Illinois and Michigan
Posts: 113
Default Not all gifts get accepted

I'm lucky if I get 5-10 gifts at a time although someone sends me 50 at a time and I need to change those to something I want. What to do?
Reply With Quote
  #3263  
Old May 15 2018, 06:40 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 21,496
Default

Quote:
Originally Posted by priscillar View Post
I'm lucky if I get 5-10 gifts at a time although someone sends me 50 at a time and I need to change those to something I want. What to do?
Hi Priscillar,
Are you meaning 1 person sends you 50 gifts at a time, but only 5 - 10 of them show up in your My Requests? As that is not the way that the gifts are supposed to work there is nothing we can do to get the remaining gifts to you.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
  #3264  
Old May 18 2018, 11:59 AM
AugustaStorm AugustaStorm is offline
 
Join Date: Jan 17 2015
Posts: 1
Question Gift Box Packed

My gift box says I have 149+ MILLION (yes - you read that correctly) hazelnut trees.... short of spending days planting and deleting them, is there anyway to get rid of them? Clearly this is a glitch!
Attached Images
File Type: png Hazelnut trees.PNG (11.0 KB, 4 views)
Reply With Quote
  #3265  
Old May 18 2018, 12:07 PM
Tiger Laybourne's Avatar
Tiger Laybourne Tiger Laybourne is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 6,581
Default

Quote:
Originally Posted by AugustaStorm View Post
My gift box says I have 149+ MILLION (yes - you read that correctly) hazelnut trees.... short of spending days planting and deleting them, is there anyway to get rid of them? Clearly this is a glitch!
Hi AugustaStorm,

I have moved your post to the thread about gifts.

That may be a display error. I checked your data and it's only showing one hazelnut tree. You can go to the market and sell them from your gift box.

Last edited by Tiger Laybourne; May 18 2018 at 12:24 PM.
Reply With Quote
  #3266  
Old May 20 2018, 04:26 AM
Farmgalpatti Farmgalpatti is offline
 
Join Date: Apr 09 2013
Posts: 16
Default

I cannot accept gifts or send gifts...When I click to accept gifts I get an error message. I currently have 37 gifts to accept. I also cannot send out boost request for my trains nor can I accept train boost request from my friend...When I click to accept from friends the message I receive is the request is no longer available. I play FT regularly morning, evening and check several times throughout the day for ships etc. I clear the multimedia and my browser chrome) on a regular basis. I try to clear the slashkey memecache however, when I click to go there it reconnects me with FT home page. Thanks Patty Trask aka farmgalpatti on the forum.
Reply With Quote
  #3267  
Old May 20 2018, 10:03 AM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 21,496
Default

Quote:
Originally Posted by Farmgalpatti View Post
I cannot accept gifts or send gifts...When I click to accept gifts I get an error message. I currently have 37 gifts to accept. I also cannot send out boost request for my trains nor can I accept train boost request from my friend...When I click to accept from friends the message I receive is the request is no longer available. I play FT regularly morning, evening and check several times throughout the day for ships etc. I clear the multimedia and my browser chrome) on a regular basis. I try to clear the slashkey memecache however, when I click to go there it reconnects me with FT home page. Thanks Patty Trask aka farmgalpatti on the forum.
Hi Farmgalpatti,
The link for the memcache is:

http://l1.slashkey.com/facebook/farm...lear_memcached


Also, please allow 3rd party cookies and pop ups. You can do that using the instructions in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
  #3268  
Old May 21 2018, 06:38 PM
Jeanettes270 Jeanettes270 is offline
 
Join Date: Nov 19 2009
Posts: 44
Default Sending gift

For the last few weeks when I try to send a gift to 1 friend it has been telling me I have already send a gift and I have not. Sue (surname removed by a moderator) is the only one I can not send too. I thought it would start working again but has not. She is on hiatus right now but I still should be able to send her gifts as I am her super neighbor and work her farms everyday.

Last edited by marymarcel; May 21 2018 at 07:02 PM.
Reply With Quote
  #3269  
Old May 21 2018, 07:18 PM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 10,282
Default

Quote:
Originally Posted by Jeanettes270 View Post
For the last few weeks when I try to send a gift to 1 friend it has been telling me I have already send a gift and I have not. Sue (surname removed by a moderator) is the only one I can not send too. I thought it would start working again but has not. She is on hiatus right now but I still should be able to send her gifts as I am her super neighbor and work her farms everyday.
Hi Jeanettes270

I'm a little confused. If you send a gift to a friend and then you want to send another, that friends name doesnt show up in the lists from the Send gifts tab, you dont get a message saying you have just send a gift to them.

The only thing I can think is you are clicking in the link Send gift from the Friends activity pannel below the game screen but you say your friend is not playing at the moment.

So I'm not sure how you are getting that message. Please take in mind you can only resend gifts to a friend every 8 hours if you dont have the tools to cut the times.

Please try clearing your memcache (link below), a new window will open with a short list of unsettings. Close that window and your farm if it was open during the clearing. Then reopen your farms and try to send a gift again.

https://apps.facebook.com/farmtown/p...lear_memcached
__________________
CONSIGUE EL LINK A TU GRANJA

LINKING YOUR FARM TO THE FORUM

SUPPORT TEAM



Granjera desde el 29 de Julio 2009
Reply With Quote
  #3270  
Old May 22 2018, 02:27 PM
priscillar priscillar is offline
 
Join Date: Jun 26 2009
Location: Illinois and Michigan
Posts: 113
Default

I have a new friend I'm playing with. She has been sending me 50 gifts a day. I do not get 50. I exchange them for animals. Can you tell me why I can't collect? Oh and I believe animals are disappearing too.

Last edited by Taz D; May 22 2018 at 02:54 PM. Reason: Deleted unnecessary quote
Reply With Quote
Reply

Tags
accepting gift problem, blocked gifts list, can't send gifts, cannot receive gifts, exchange gifts, expired, farm cash, friends list, gift, gift box, gift box issue, gift errors, gift exchange, gift help, gifting, gifts, gifts accept button, gifts issues, gifts not showing up, lost gifts, missing gifts., not able to receive gifts, receive gifts, receiving gifts, requests, returning gifts, send gifts, send gifts missing, sending gifts, unable to collect, window narrows

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 07:30 AM.