OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[JohnAlbertini]

STILL unable to connect?! 7:00am USA EDT

[SallyHL]

I cannot connect.

USER ID number is: 1432959617

[Southern_Wolf]

I keep having to play in offline mode.
Site not fully loading - chat bar and message not working. Market place not showing other players, unable to hire farmers - ECT.

USER ID number is: 100000445382457 Build No: 553

2023-09-23 12:10:27.992 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2023-09-23 12:10:27.997 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2023-09-23 12:10:33.306 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2023-09-23 12:10:33.312 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2023-09-23 12:10:38.638 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2023-09-23 12:10:38.643 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443

[moxiegirl23]

I have been getting the same error logs since last night.

UID 560000560 Build No: 553

[0202NWOTMRAF]

cannot get game to connect online today.

[CJHarris]

Having to play in offline mode...will not fully connect. User 1505513081 Build No: 553

[Tiger]

Hi everyone,

We are aware that the game is still only playable in offline mode.
We have already contacted the devs for an update.

We apologise for the inconvenience and will post again as soon as we have more information.

[Pumpkin125]

My USER ID number is: 100000109372048 Build No: 553

When I startup the game, everything loads fine, but it stays in offline mode and I can not reconnect.

The last line on the log:

LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2023-09-23 13:00:43.886 WARN ERROR: SFS.Connect: Failed: c20.slashkey.com:443

[misskathleen]

I have tried loading my Farmtown game but a pop up keeps coming up to click on the green circle. This has been happening for about a week but I was able to keep playing just by clicking on the green dot. Today, I cannot get on at all since the notice keeps coming up in spite of clicking on the green dot. I have tried another browser, Firefox, and it has done the same thing. I am now using Chrome. Apparently it is in my computer somewhere but I have absolutely no idea how to fix this. My ID is 1078040666. Thank you for your help.

[Zeeky Banutski]

Not sure if this is the right place to put this, but for the last 20-24 hours, I’ve been getting the following error:

ERROR: SFS Connect: Failed: c20.slashkey.com.443

What gives?