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  #1  
Old Jun 30 2016, 01:41 AM
Anne Stallard Anne Stallard is offline
 
Join Date: Nov 10 2009
Posts: 12
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I am also having problems with trying to move things from storage to farm - facs and trees. I have done everything suggested in previous posts but to no avail. One can only hope that someone gets this all sorted soon. It's so irritating as I have been away for nearly 3 weeks and was looking forward to getting back and sorting my farms out. Now it will just have to wait and in the meantime I can't harvest the trees in storage so will be without those crops.
  #2  
Old Jun 30 2016, 01:58 AM
Joshuatree98 Joshuatree98 is offline
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Join Date: Aug 13 2010
Posts: 17
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Seeing Facilities - Clients

Is anyone having an issue when they purchase a new facility and cannot see it to be placed?

Yes I have checked to displayed facilities

Have cleaned everything adobe and mem and used Chrome/Fire Fox and IE still same issue.
  #3  
Old Jun 30 2016, 02:52 AM
Hayseed C Hayseed C is offline
 
Join Date: Sep 04 2009
Location: UK
Posts: 25
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Tried to load facilities needed from my storage to start neighbourhood quests this morning. Keep getting message can only load facility onto open grass.
  #4  
Old Jun 30 2016, 03:14 AM
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Rob T Rob T is offline
 
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Hi everyone,

I am very sorry this is happening to you, the developers have now been contacted about this. Hopefully a resolution can be found soon as to why this is happening. We're sorry for any inconvenience cause by this.
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  #5  
Old Jun 30 2016, 03:33 AM
Stu3 Stu3 is offline
 
Join Date: Nov 04 2013
Location: Just Around the Corner
Posts: 90
Default Is there Still a problem with Requesting ingredients?

I have gone Today to Request Sugar for the Quest but it has not come up i have requested another item hasn't come up i have requested a third item to be told you have used your 5 and wait 12 hours as i have used 1 then where did my other 4 go?
  #6  
Old Jun 30 2016, 03:38 AM
cassi2m cassi2m is offline
 
Join Date: Aug 18 2013
Location: Louisiana
Posts: 29
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I have a temporary work around for not seeing the factories from the store. choose the fac, with it in hand, change farms, change back to original farm and drop on ground, wah lah it's there. I am helping a friend, in his account with redesigning and cannot see them as soon as I select them from the store. I came in to see if others had posted, and sure enough, they have. Ok, hope this helps ya'll out until the devs get this one little issue sorted. As for the lakes and ponds, I reported it to Rob T yesterday, each time I click on one to rotate it, place on ground, it is situated. Once I pick it up with design (green glove) to layer it, it changes direction to the direction that I do not wish. So for now, am just placing those waters on outside of farm and will come back and design those after that bug is lined out.
Cathy
  #7  
Old Jun 30 2016, 11:44 AM
Petuniaflower Petuniaflower is offline
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Join Date: Apr 12 2012
Posts: 664
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Quote:
Originally Posted by cassi2m View Post
I have a temporary work around for not seeing the factories from the store. choose the fac, with it in hand, change farms, change back to original farm and drop on ground, wah lah it's there. I am helping a friend, in his account with redesigning and cannot see them as soon as I select them from the store. I came in to see if others had posted, and sure enough, they have. Ok, hope this helps ya'll out until the devs get this one little issue sorted. As for the lakes and ponds, I reported it to Rob T yesterday, each time I click on one to rotate it, place on ground, it is situated. Once I pick it up with design (green glove) to layer it, it changes direction to the direction that I do not wish. So for now, am just placing those waters on outside of farm and will come back and design those after that bug is lined out.
Cathy
You are a genius.Raul needs to hire you! This does work,and isn't really a inconvenience. Thank You Genius!
  #8  
Old Jun 30 2016, 11:31 PM
cassi2m cassi2m is offline
 
Join Date: Aug 18 2013
Location: Louisiana
Posts: 29
Default tysvm :)

Quote:
Originally Posted by Petuniaflower View Post
You are a genius.Raul needs to hire you! This does work,and isn't really a inconvenience. Thank You Genius!
I love this game, my checkbook hates it! My husband hates it more lol Hey Raul, Want to hire me? I work from home, Have a gaming computer 16gb Ram lol Open to offers as long as i still have time to play my game or do you pay me to play my game? see at end for my computer specs.

Thank you really, you are so sweet. I spend more time helping other people with their farms, setting them up and teaching them the game than playing my own, ask my neighbors, I don't even know why my sweet farm town family keeps me around honestly. I do help them weekly with facs and clients but I'm not a daily helper like many devoted people are.

I always look for ways to help the game improve, but I bug the devs they may not like me. I was submitting this long list of wants bi-weekly. They have enacted from my list many suggestions including: exchange all, send all gifts buttons; hide crop or specific items; freeze avatar; co-op go directly to your fac to start production button (bef we had to close co-op, open fac mngr, find fac start production on that facility for that product); and about 10 ++ more suggestions that I've asked or suggested to them. So they really do listen.

The Lookout Tower, my suggestion, and Super Neighbor probably came to life because Rob T and I talked about the many friends that I have who were either sick, or in the hospital, or on vacation. I also login to many people's accounts to help them adjust fac mngr when I see things that are off, ie: need more sawmills, ink and pigment, sugar mills, paper mills, etc. I go in and kind of look things over and suggest what they can do to help their game out to make it more productive and give them a list of what to do or adjust. I also guide them as to what type of game do they want to play, full throttle, posting, working facs clients, do they plan on doing the quests, I explain those and the advantages and some disadvantages. Explain the lifelines, groups, support. There are many even in their 30's that I am finding who are returning to the game again. Yay lol

So the new returning ones are coming in lost. I am guiding the ones I find as to what to do, how to work with the facility mngr and set it up. I wish Slashkey would set up some videos on How To on their site so I don't have to send people to youtube.com for videos. They need to learn about configuring the Preferences, what does what, the Facility Manager how to link it to all of the farms. I wish it would default to all farms but with us owning just one farm in the beginning, it links to 1 farm only. Devs if any of you reads this...I'll add this to my list, put in a switch to when the 2nd farm is added, it automatically changes the facility mngr to add in ALL farms to it from the default "Current farm".

Anyway with the super neighbor, now we get the xp, percentage of products, etc. It's an excellent way for us to get credit and xp for the hard work that we put in to the game.

I did ask for access to the Farm Status Manager as we visit a friends farm so we didn't have to go farm to farm looking to see what work needs to be done. They came up with the Tool Lookout Tower. Of course, I had to buy that. I think they could have given the thing to me, stemmed from my idea come on lol The list goes on, but if you tell them what you want, they really do listen. It helps us all with our gaming experience and it is more enjoyable. About a month ago, each time I arrived on my own farms a tool appeared in my hands to work with, after that was done, next tool appeared, like you were hired to work your own farms. I LOVED it and Bam it's gone, over 2 weeks now. I wish they would bring that back to us. Pleaseeee that was so nice. I am having issues with my transplanter, friend(s) are not. Mine is loosing trees when I move them. Jamie's is not. So it might be just in my game and not overall gaming experience and maybe a bad SERVER issue. I want back on SERVER 2 guys. Pleaseeeee put me back on good ole Server 2 Get me out of the 30's pleaseee lol I want my server back lol. They know what I'm talking about. I've been bugging them about it. It's like the city in which you live. They have me living in Timbuktu right now lol
Cathy
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  #9  
Old Jun 30 2016, 04:12 AM
cassi2m cassi2m is offline
 
Join Date: Aug 18 2013
Location: Louisiana
Posts: 29
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Temporary Fix for Getting things on farm from Store if you cannot see them. (not storage, it is not working from storage, am trying different methods - nothing is working yet).

Open Store > buy item, in my case, buying a few extra coin facilities. I cannot see them, but I know they are in my hand. How you ask? When I change farms, I see the item in my hand, I return to original farm and it is there, now I can see it, while on the original farm, in my hand, therefore, I drop it and can work with it.

I can now grab trees from my storage with the multi planter. yay Maybe a temporary fix but better than nothing.

I am in a friends account designing/rearranging for him when these problems started. I hit play and I am no longer having these problems. Here is his link to the farm that I am currently working on.
http://apps.facebook.com/farmtown/pl...9748&farm_ix=9

His family is not awake yet so I can't call to get his password for slashkey and I forgot it so I logged in with mine please tell Rob T., Taz D if you can. Ty will check CR's pond rotation issue now. Ponds are not seen coming out of storage, even changing farms, they will not come out of storage at all, I tossed a fac in storage and could not remove it. So it seems I can buy and see facs/clients from the store using above method and now can get trees out of storage using above mentioned method. Hope it helps someone get by until they get this fixed.
Cathy
  #10  
Old Jun 30 2016, 04:44 AM
LazyMare LazyMare is offline
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Join Date: Feb 20 2014
Posts: 477
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Quote:
Originally Posted by cassi2m View Post
I have a temporary work around for not seeing the factories from the store. choose the fac, with it in hand, change farms, change back to original farm and drop on ground, wah lah it's there. I am helping a friend, in his account with redesigning and cannot see them as soon as I select them from the store. I came in to see if others had posted, and sure enough, they have. Ok, hope this helps ya'll out until the devs get this one little issue sorted. As for the lakes and ponds, I reported it to Rob T yesterday, each time I click on one to rotate it, place on ground, it is situated. Once I pick it up with design (green glove) to layer it, it changes direction to the direction that I do not wish. So for now, am just placing those waters on outside of farm and will come back and design those after that bug is lined out.
Cathy
Quote:
Originally Posted by cassi2m View Post
Temporary Fix for Getting things on farm from Store if you cannot see them. (not storage, it is not working from storage, am trying different methods - nothing is working yet).

Open Store > buy item, in my case, buying a few extra coin facilities. I cannot see them, but I know they are in my hand. How you ask? When I change farms, I see the item in my hand, I return to original farm and it is there, now I can see it, while on the original farm, in my hand, therefore, I drop it and can work with it.

I can now grab trees from my storage with the multi planter. yay Maybe a temporary fix but better than nothing.

I am in a friends account designing/rearranging for him when these problems started. I hit play and I am no longer having these problems. Here is his link to the farm that I am currently working on.
http://apps.facebook.com/farmtown/pl...9748&farm_ix=9

His family is not awake yet so I can't call to get his password for slashkey and I forgot it so I logged in with mine please tell Rob T., Taz D if you can. Ty will check CR's pond rotation issue now. Ponds are not seen coming out of storage, even changing farms, they will not come out of storage at all, I tossed a fac in storage and could not remove it. So it seems I can buy and see facs/clients from the store using above method and now can get trees out of storage using above mentioned method. Hope it helps someone get by until they get this fixed.
Cathy
Hi Cathy

Firstly thanks for the info and hard work testing things out.
Just a note of caution with regard to storing facilities/buying invisible items - I personally would double-check what this weeks Neighbourhood Chains facilities are before storing any facility and be wary off buying anything 'invisible' that costs FC until we have more details from the Devs.

Re your non-rotating lake - that is one of the known fishing bugs that the Devs are hoping to have fixed by Monday .

Thanks again
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