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  #1  
Old Jan 10 2021, 07:01 PM
okcowgrl okcowgrl is offline
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Join Date: Mar 23 2010
Posts: 10
Default chrome gpu
Graphics Feature Status
Canvas: Software only, hardware acceleration unavailable
Compositing: Software only. Hardware acceleration disabled
Metal: Disabled
Multiple Raster Threads: Disabled
Out-of-process Rasterization: Disabled
OpenGL: Disabled
Hardware Protected Video Decode: Disabled
Rasterization: Software only. Hardware acceleration disabled
Skia Renderer: Disabled
Video Decode: Software only. Hardware acceleration disabled
WebGL: Software only, hardware acceleration unavailable
WebGL2: Software only, hardware acceleration unavailable
Last edited by Taz D; Jan 10 2021 at 07:08 PM. Reason: Deleted unneeded lines
  #2  
Old Jan 10 2021, 07:11 PM
Taz D's Avatar
Taz D Taz D is offline
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Quote:
Originally Posted by okcowgrl View Post
Graphics Feature Status
Canvas: Software only, hardware acceleration unavailable
Compositing: Software only. Hardware acceleration disabled
Metal: Disabled
Multiple Raster Threads: Disabled
Out-of-process Rasterization: Disabled
OpenGL: Disabled
Hardware Protected Video Decode: Disabled
Rasterization: Software only. Hardware acceleration disabled
Skia Renderer: Disabled
Video Decode: Software only. Hardware acceleration disabled
WebGL: Software only, hardware acceleration unavailable
WebGL2: Software only, hardware acceleration unavailable
Hi okcowgirl,
What results did you get for the other tests?


Have you tried another browser to see if it will load in that?
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #3  
Old Jan 11 2021, 11:28 PM
Judithf Judithf is offline
 
Join Date: Aug 14 2017
Posts: 6
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I can only get black screen
  #4  
Old Jan 11 2021, 11:30 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by Judithf View Post
I can only get black screen
Hi judithf,
Please do the test link listed in the banner above your farms and post the information requested here.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #5  
Old Jan 12 2021, 04:38 AM
phyllismcdanielherren's Avatar
phyllismcdanielherren phyllismcdanielherren is offline
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Join Date: Sep 29 2013
Posts: 18
Default
Id # 10000022576838

I am getting a message that my browser does not work with the new game. I use google on windows 10. Loading page stuck on black screen.
  #6  
Old Jan 12 2021, 09:09 AM
tina kijowski tina kijowski is offline
 
Join Date: Jan 08 2013
Posts: 4
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100004854036944 is my id number I continue to try getting on game , just to get a grey screen with frowny face sometimes get this box with message abort 138 error, with more text. it would not let me copy text to show you
  #7  
Old Jan 12 2021, 05:36 PM
Carribee Carribee is offline
 
Join Date: Oct 24 2020
Posts: 4
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I loaded the new version yesterday without trouble, but today I have a white screen edged with black on one side..hope this helps you find a fix. My user ID. is 1295349922
  #8  
Old Jan 12 2021, 05:42 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by Carribee View Post
I loaded the new version yesterday without trouble, but today I have a white screen edged with black on one side..hope this helps you find a fix. My user ID. is 1295349922
Hi Carribee,
Please clear your browser cache, close the browser and then reload your farms.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #9  
Old Jan 12 2021, 05:47 PM
Carribee Carribee is offline
 
Join Date: Oct 24 2020
Posts: 4
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Okay I'll try that...thanks
  #10  
Old Jan 12 2021, 08:28 PM
DianaH777 DianaH777 is offline
 
Join Date: Dec 24 2009
Posts: 2
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not getting anything in Facebook..just a white square with yellow strip on right side showing tiny pic of yellow cash symbol, green dollar symbol and pic of red gas tank...nothing else is showing...my user ID#1357954548
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