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  #1  
Old Mar 03 2023, 09:45 PM
Donna Bernard Donna Bernard is offline
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Default Dans and ingredients...

Thank you so much for taking the time to respond.

Donna
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  #2  
Old Mar 04 2023, 05:20 PM
Karlene Karlene is offline
 
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Hi. I have a daily goal on the farm pass to help 23 times in the urgent care center of my friends farms. The counter shows I've worked 22 times. However, the gamewide section of my timer says I have to wait 7 hours before I can work my neighbors facilities again. I'm not seeing any more of my neighbors posts about working their facilities. This means I will not be able to fill my farm pass goal.
Is there a way around this? Thanks for your help.
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  #3  
Old Mar 04 2023, 05:24 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by Karlene View Post
Hi. I have a daily goal on the farm pass to help 23 times in the urgent care center of my friends farms. The counter shows I've worked 22 times. However, the gamewide section of my timer says I have to wait 7 hours before I can work my neighbors facilities again. I'm not seeing any more of my neighbors posts about working their facilities. This means I will not be able to fill my farm pass goal.
Is there a way around this? Thanks for your help.
Hi Karlene,
There isn't any way around that. You still have to follow the rules of the game even when working farm pass goals.
The only way you will be able to complete it is if a neighbor posts that you haven't worked yet and their post is not in pink.
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #4  
Old Mar 04 2023, 05:30 PM
Karlene Karlene is offline
 
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Originally Posted by Taz D View Post
Hi Karlene,
There isn't any way around that. You still have to follow the rules of the game even when working farm pass goals.
The only way you will be able to complete it is if a neighbor posts that you haven't worked yet and their post is not in pink.
Thanks, Taz!!!
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  #5  
Old Mar 12 2023, 07:02 AM
fibberj fibberj is offline
 
Join Date: Jan 10 2012
Posts: 12
Default Over paid for farm pass

I have 1 farm some how my farmpass activation fee was charged twice, how can I get a refund or have it applied to next months
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  #6  
Old Mar 12 2023, 08:00 AM
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Rob T Rob T is offline
 
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Originally Posted by fibberj View Post
I have 1 farm some how my farmpass activation fee was charged twice, how can I get a refund or have it applied to next months
Hi fibberj,

I have sent you a private message.
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  #7  
Old Mar 15 2023, 06:43 PM
Aussie Rae Aussie Rae is offline
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I have noticed that even though I reached the goal where the first person who had enough trains so the mayor did all the work, and the person said she got the Non-Workables and its showing as 1/1 used in Privileges, nothing shows as being worked in those facilities since I posted them yesterday afternoon... they still show at 93.3% worked. Also under the game when I scrolled it does not show that the person in fact worked the Non-Workables when normally it has in the past. I hope this is posted in the right area.
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  #8  
Old Mar 15 2023, 06:56 PM
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Taz D Taz D is offline
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Originally Posted by Aussie Rae View Post
I have noticed that even though I reached the goal where the first person who had enough trains so the mayor did all the work, and the person said she got the Non-Workables and its showing as 1/1 used in Privileges, nothing shows as being worked in those facilities since I posted them yesterday afternoon... they still show at 93.3% worked. Also under the game when I scrolled it does not show that the person in fact worked the Non-Workables when normally it has in the past. I hope this is posted in the right area.
Hi Aussie Rae,
The information below the farms of who worked what is not always accurate as that data has to come from Facebook back to the game, so that is not always a good indication.

Are you sure you have not refilled anything since yesterday afternoon? If you have then that would be why they show a higher percentage pending. I know that when I post I always check every once in a while and refill even though I don't repost, so that any later ones who work them get higher amounts.


I know mine were worked yesterday by a fellow moderator, it shows in the table under the farm and also showed in those facilities. We don't have any specific data on this in the account data, so we have no way to check on this other than by our own farms.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #9  
Old Mar 15 2023, 07:25 PM
Aussie Rae Aussie Rae is offline
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Quote:
Originally Posted by Taz D View Post
Hi Aussie Rae,
The information below the farms of who worked what is not always accurate as that data has to come from Facebook back to the game, so that is not always a good indication.

Are you sure you have not refilled anything since yesterday afternoon? If you have then that would be why they show a higher percentage pending. I know that when I post I always check every once in a while and refill even though I don't repost, so that any later ones who work them get higher amounts.


I know mine were worked yesterday by a fellow moderator, it shows in the table under the farm and also showed in those facilities. We don't have any specific data on this in the account data, so we have no way to check on this other than by our own farms.
I did the memcache and also cleared my browsers cache etc and now the non-workables are hovering between 86 to 90%. I only discovered it as I had to start a batch in one of them for a quest and the max I could start was at 3 batches. I had assumed that after a worker had been through there should have been 20% less in each facility but not to worry, I shall make sure to keep an eye on them for next month... and I always double check that I only fill and post the Workable facs when I do, which these days is only around once or twice a week now... I am slowing down a bit due to health issues unfortunately.. thanks for the reply,
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  #10  
Old Mar 15 2023, 07:30 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by Aussie Rae View Post
I did the memcache and also cleared my browsers cache etc and now the non-workables are hovering between 86 to 90%. I only discovered it as I had to start a batch in one of them for a quest and the max I could start was at 3 batches. I had assumed that after a worker had been through there should have been 20% less in each facility but not to worry, I shall make sure to keep an eye on them for next month... and I always double check that I only fill and post the Workable facs when I do, which these days is only around once or twice a week now... I am slowing down a bit due to health issues unfortunately.. thanks for the reply,
Hi Ausie Rae,
You don't have to wait until next month. Next week on the same day you will have the same opportunity.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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