OFFICIAL Farm Pass

[Taz D]

Originally Posted by Kathyrdr

I am receiving no credit for what I do on Farm Pass 2
Farm Pass 2 did not credit me for harvesting Ostrichs. I did 146 of them a few minutes ago and it shows zero.
Also Farm Pass 1 did the same thing for Northern Pike. I did fish the frozen lake, once last night and once this morning so I should have credit 424 pike and it only gave me credit for 212.

Hi Kathyrdr,
For your northern pike I see you have 318 completed now. For the Ostrich are you sure those were harvested as the chicken coops would be on adifferent schedule from the other sheds as they are only every 12 hours instead of 8 hours?

[Kathyrdr]

Originally Posted by Taz D

Hi Kathyrdr,
For your northern pike I see you have 318 completed now. For the Ostrich are you sure those were harvested as the chicken coops would be on adifferent schedule from the other sheds as they are only every 12 hours instead of 8 hours?

The additional pike were added as I worked for someone and caught some. I am still short 212.

As for the Ostrichs I did them this morning. I do each chicken coop one at a time in the morning only, so there is no reason I can come up with why I was not credited.

[Taz D]

Originally Posted by Kathyrdr

The additional pike were added as I worked for someone and caught some. I am still short 212.

As for the Ostrichs I did them this morning. I do each chicken coop one at a time in the morning only, so there is no reason I can come up with why I was not credited.

Hi Kathyrdr,
I am sorry, but we have no way to make any changes to those totals and we have no way of knowing what exactly you have done as we don't get any data on those. You can contact Support concerning this if you wish.

To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[Cassandra1954]

I have received more than 16 Ingredient Pack Gifts and have not received the 60 points so please help. Thank you.

[Taz D]

Originally Posted by Cassandra1954

I have received more than 16 Ingredient Pack Gifts and have not received the 60 points so please help. Thank you.

Hi Cassandra,
We do not get any data on individual transactions of that type, so we do not see where or what ingredients packs you requested nor receive. We do not have any way to fix this for you. If you wish you can contact Support concerning this.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[LisaScobee]

Trying to purchase Farm Pass 2. Getting the following error.

And of course it's going to start working and make me look like an idiot.

[Taz D]

Originally Posted by LisaScobee

Trying to purchase Farm Pass 2. Getting the following error.

And of course it's going to start working and make me look like an idiot.

Hi Lisa,
I do not yet see a purchase for farm pass 2, but I would wait the 10 minutes as it says to make sure.
Please restart your farms too before you try again.

[LisaScobee]

Originally Posted by Taz D

Hi Lisa,
I do not yet see a purchase for farm pass 2, but I would wait the 10 minutes as it says to make sure.

Got that to work and now I can't seem to purchase english ivy for a goal. Can only purchase it with the single space planter. Very odd.

EDIT: Had the wrong level selected. Going to bed.

[Taz D]

Originally Posted by LisaScobee

Got that to work and now I can't seem to purchase english ivy for a goal.

Hi Lisa,
English Ivy is a crop not something to purchase. You need to plant it.

[LisaScobee]

Originally Posted by Taz D

Hi Lisa,
English Ivy is a crop not something to purchase. You need to plant it.

See above. I had the wrong option selected in the store to even FIND the English Ivy. Problem has been resolved.