OFFICIAL Tools and Fuel

[Tiger]

Originally Posted by JNelson

SN tools are not working, can not plant fields,, multiple accounts affected ---- either they don't show up to use, or they show but it not letting me use it ......... settings are correct

Hi JNelson,

Is the problem both in Facebook and the Website?
Are all the tools in storage? If not please make sure that they are especially in the accounts that you are not getting tools to use.

Check with the farm owner how many super neighbours they currently have, if they have quite a few and may be at the limit that can cause problems.
Around the 20 mark is usually fine but just like the database for neighbours and buddies the amount is dependant on user id lengths.

If they don't have many super neighbours then please check that you are both in the current version of FT, remove the permissions, reload and add them back and see if that fixes your issue.