OFFICIAL Problems with crops and products disappearing from Storage

[marymarcel]

Originally Posted by Alexandra_J

Some of my trees are missing from Storage. Can I have them back please https://prnt.sc/uPYjRVVa8Yl4

2 Orange tree's aren't in storage - https://prnt.sc/KuyitdYZhRoP

You'll probably say it's just 2 orange trees but they are my trees and I'd like them back please. While you are there could you check if anything else is missing on my farm(s) please.

Hi Alexandra

I moved your post to the thread about Missing items from storage.
Please, when you have a problem that has nothing to do with the New release thread, take a time to find a thread that fits with your problem in the Help & Support forum.

We do not have data for missing items that cost coins, I can only see that you have 285 orange trees on your farms in total.

If you wish you can contact Support team. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366