OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[crafty chris]

Originally Posted by Taz D

Hi All!


Raul has released a fix for the loading issue with the Pop up message.


Please try again to load from your normal method.

thanks for the fix raul and thanks taz for the update ... no pop up

[bbarksda]

All browsers I try (Chrome, Edge, Firefox) are crashing on load of FT. I have cleared browser cache and it does not fix the problem. Is there another issue I am not aware of. I could not find where to post this. Many things elude me because I have problems seeing through everything, so please forgive me or posting out of place.

[Taz D]

Originally Posted by bbarksda

All browsers I try (Chrome, Edge, Firefox) are crashing on load of FT. I have cleared browser cache and it does not fix the problem. Is there another issue I am not aware of. I could not find where to post this. Many things elude me because I have problems seeing through everything, so please forgive me or posting out of place.

Hi bbarksda,
I moved your post to the thread about loading problems.


Please make sure all your browsers and computer system are updated. Those can cause loading issues if they are not up to date.


There isn't a problem with the servers that we know of.

[bbarksda]

Getting this error in Chrome

2022-11-10 20:25:48.499 INFOCheckpoint-B-000 - Initialized
2022-11-10 20:25:48.499 LOGFT Client Services Inited.
2022-11-10 20:25:48.503 LOGSessionId: 10101525
Browser: unknown: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (NVIDIA)
GPU-Renderer: ANGLE (NVIDIA, NVIDIA GeForce RTX 3080 Direct3D11 vs_5_0 ps_5_0, D3D11)
2022-11-10 20:25:48.537 LOGnavigator.mediaDevices support available
2022-11-10 20:25:48.700 LOG[UnityMemory] Configuration Parameters - Can be set up in boot.config
2022-11-10 20:25:48.701 LOG "memorysetup-temp-allocator-size-nav-mesh-worker=65536"
2022-11-10 20:25:48.702 LOG "memorysetup-temp-allocator-size-audio-worker=65536"
2022-11-10 20:25:48.702 LOG "memorysetup-temp-allocator-size-background-worker=32768"
2022-11-10 20:25:48.702 LOG "memorysetup-bucket-allocator-granularity=16"
2022-11-10 20:25:48.703 LOG "memorysetup-bucket-allocator-bucket-count=8"
2022-11-10 20:25:48.703 LOG "memorysetup-bucket-allocator-block-size=4194304"
2022-11-10 20:25:48.704 LOG "memorysetup-bucket-allocator-block-count=1"
2022-11-10 20:25:48.704 LOG "memorysetup-main-allocator-block-size=16777216"
2022-11-10 20:25:48.704 LOG "memorysetup-thread-allocator-block-size=16777216"
2022-11-10 20:25:48.705 LOG "memorysetup-gfx-main-allocator-block-size=16777216"
2022-11-10 20:25:48.705 LOG "memorysetup-gfx-thread-allocator-block-size=16777216"
2022-11-10 20:25:48.705 LOG "memorysetup-cache-allocator-block-size=4194304"
2022-11-10 20:25:48.706 LOG "memorysetup-typetree-allocator-block-size=2097152"
2022-11-10 20:25:48.706 LOG "memorysetup-profiler-bucket-allocator-granularity=16"
2022-11-10 20:25:48.707 LOG "memorysetup-profiler-bucket-allocator-bucket-count=8"
2022-11-10 20:25:48.707 LOG "memorysetup-profiler-bucket-allocator-block-size=4194304"
2022-11-10 20:25:48.708 LOG "memorysetup-profiler-bucket-allocator-block-count=1"
2022-11-10 20:25:48.708 LOG "memorysetup-profiler-allocator-block-size=16777216"
2022-11-10 20:25:48.709 LOG "memorysetup-profiler-editor-allocator-block-size=1048576"
2022-11-10 20:25:48.709 LOG "memorysetup-temp-allocator-size-main=4194304"
2022-11-10 20:25:48.710 LOG "memorysetup-job-temp-allocator-block-size=2097152"
2022-11-10 20:25:48.711 LOG "memorysetup-job-temp-allocator-block-size-background=1048576"
2022-11-10 20:25:48.712 LOG "memorysetup-job-temp-allocator-reduction-small-platforms=262144"
2022-11-10 20:25:48.775 LOGLoading player data from data.unity3d
2022-11-10 20:25:48.776 LOGInitialize engine version: 2021.2.4f1 (99ba6aa4c552)
2022-11-10 20:25:48.777 LOG[Subsystems] Discovering subsystems at path UnitySubsystems
2022-11-10 20:25:48.778 LOGCreating WebGL 2.0 context.
2022-11-10 20:25:48.786 LOGRenderer: WebKit WebGL
2022-11-10 20:25:48.787 LOGVendor: WebKit
2022-11-10 20:25:48.787 LOGVersion: OpenGL ES 3.0 (WebGL 2.0 (OpenGL ES 3.0 Chromium))
2022-11-10 20:25:48.788 LOGGLES: 3
2022-11-10 20:25:48.792 LOGOPENGL LOG: Creating OpenGL ES 3.0 graphics device ; Context level ; Context handle 1
2022-11-10 20:25:48.914 LOGInput Manager initialize...
2022-11-10 20:25:49.051 LOGOdin Serializer ArchitectureInfo initialization with defaults (all unaligned read/writes disabled).
2022-11-10 20:25:49.054 LOGOdin Serializer detected whitelisted runtime platform WebGLPlayer and memory read test succeeded; enabling all unaligned memory read/writes.
2022-11-10 20:25:49.143 ERRORexception thrown: RuntimeError: table index is out of bounds,RuntimeError: table index is out of bounds
at https://cdn.slashkey.com/flash/farm/...:wasm-function[21046]:0x5ada0f
at https://cdn.slashkey.com/flash/farm/...:wasm-function[21045]:0x5ad92f
at https://cdn.slashkey.com/flash/farm/...:wasm-function[8848]:0x271210
at https://cdn.slashkey.com/flash/farm/...:wasm-function[32893]:0x9f14f4
at https://cdn.slashkey.com/flash/farm/...:wasm-function[35536]:0xaad5c2
at https://cdn.slashkey.com/flash/farm/...:wasm-function[14209]:0x3b0bd6
at https://cdn.slashkey.com/flash/farm/...:wasm-function[98787]:0x1aa839e
at https://cdn.slashkey.com/flash/farm/...:wasm-function[120165]:0x1f182bb
at invoke_viii (https://cdn.slashkey.com/flash/farm/...js.gz:3:424588)
at https://cdn.slashkey.com/flash/farm/...:wasm-function[98788]:0x1aa8bb2
at https://cdn.slashkey.com/flash/farm/...:wasm-function[120170]:0x1f182fb
at invoke_vii (https://cdn.slashkey.com/flash/farm/...js.gz:3:424263)
at https://cdn.slashkey.com/flash/farm/...:wasm-function[98808]:0x1aaaa74
at https://cdn.slashkey.com/flash/farm/...:wasm-function[120170]:0x1f182fb
at invoke_vii (https://cdn.slashkey.com/flash/farm/...js.gz:3:424263)
at https://cdn.slashkey.com/flash/farm/...:wasm-function[26526]:0x6f8111
at https://cdn.slashkey.com/flash/farm/...:wasm-function[26534]:0x6f8c3c
at https://cdn.slashkey.com/flash/farm/...:wasm-function[98813]:0x1aab08c
at https://cdn.slashkey.com/flash/farm/...:wasm-function[136463]:0x23ee37a
at https://cdn.slashkey.com/flash/farm/...:wasm-function[20380]:0x59b5be
at https://cdn.slashkey.com/flash/farm/...:wasm-function[120168]:0x1f182e3
at invoke_iiii (https://cdn.slashkey.com/flash/farm/...js.gz:3:424948)
at https://cdn.slashkey.com/flash/farm/...:wasm-function[3157]:0x13591b
at https://cdn.slashkey.com/flash/farm/...:wasm-function[41878]:0xc992d5
at https://cdn.slashkey.com/flash/farm/...:wasm-function[1222]:0xe8fdc
at https://cdn.slashkey.com/flash/farm/...:wasm-function[132971]:0x237d2ac
at https://cdn.slashkey.com/flash/farm/...:wasm-function[4913]:0x1993f0
at https://cdn.slashkey.com/flash/farm/...:wasm-function[132972]:0x237d64a
at https://cdn.slashkey.com/flash/farm/...:wasm-function[29713]:0x7d51e0
at https://cdn.slashkey.com/flash/farm/...:wasm-function[19602]:0x51488a
at https://cdn.slashkey.com/flash/farm/...:wasm-function[58398]:0x113e9a4
at https://cdn.slashkey.com/flash/farm/...:wasm-function[58397]:0x113e7ae
at https://cdn.slashkey.com/flash/farm/...:wasm-function[125703]:0x20a02f1
at https://cdn.slashkey.com/flash/farm/...:wasm-function[58393]:0x113dd3e
at https://cdn.slashkey.com/flash/farm/...:wasm-function[19778]:0x52d604
at https://cdn.slashkey.com/flash/farm/...:wasm-function[19607]:0x515776
at https://cdn.slashkey.com/flash/farm/...:wasm-function[120182]:0x1f364ff
at Module._main (https://cdn.slashkey.com/flash/farm/...js.gz:3:326724)
at callMain (https://cdn.slashkey.com/flash/farm/...js.gz:3:453736)
at doRun (https://cdn.slashkey.com/flash/farm/...js.gz:3:454296)
at run (https://cdn.slashkey.com/flash/farm/...js.gz:3:454468)
at runCaller (https://cdn.slashkey.com/flash/farm/...js.gz:3:453395)
at Object.removeRunDependency (https://cdn.slashkey.com/flash/farm/....js.gz:3:16011)
at https://cdn.slashkey.com/flash/farm/...k.js.gz:3:1948
at doCallback (https://cdn.slashkey.com/flash/farm/...js.gz:3:100416)
at done (https://cdn.slashkey.com/flash/farm/...js.gz:3:100570)
at transaction.oncomplete (https://cdn.slashkey.com/flash/farm/....js.gz:3:93675)
2022-11-10 20:25:49.145 ERROR{"isTrusted":true}

[Taz D]

Originally Posted by bbarksda

Getting this error in Chrome

Hi bbarksda,
Please check each browser and your computer system for any updates needed. I know Chrome, and Firefox and Windows 10 have all had recent updates.


Also try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached


You only need to clear the memcache through any one of the browsers.

[Debbie Sims]

https://apps.facebook.com/farmtown/p...503&farm_ix=35
1851336503 Build No: 416
Please help. Edge has been reinstalled, cleared and it shows up as enabled. I know my farms are busy and big but I keep everything down except crops, trees, flowers and ponds when I'm working. I have a Predator computer maxed out and it still throws me out. Thanks for making things better for your players. Sorry if this is in the wrong post but I've tried everything to fix it.

[Taz D]

Originally Posted by Debbie Sims

https://apps.facebook.com/farmtown/p...503&farm_ix=35
1851336503 Build No: 416
Please help. Edge has been reinstalled, cleared and it shows up as enabled. I know my farms are busy and big but I keep everything down except crops, trees, flowers and ponds when I'm working. I have a Predator computer maxed out and it still throws me out. Thanks for making things better for your players. Sorry if this is in the wrong post but I've tried everything to fix it.

HI Debbie,
I moved your post to the Help & Support thread about loading issues.
Please try all the suggestions in the first post of this thread including the ones in the link there.


How much memory does your computer have?

Are you getting to do any work before it throws you out?
Is your computer trying to drop from Web/GL 2.0 to Web/GL 1.0? If so Edge may have changed to not allow the 1.0 version. We do know Chrome has done that?

[angelbear1129]

100000638807616 Build No: 416 , I have not been able to load my farm this afternoon. I was on it this morning. I get a black screen.

[Taz D]

Originally Posted by angelbear1129

100000638807616 Build No: 416 , I have not been able to load my farm this afternoon. I was on it this morning. I get a black screen.

Hi Angelbear,
I moved your post to the thread about loading problems. I just loaded your farms without any problems.


Please make sure your browser and computer system are updated.


If that does not fix it then please try all the suggestions in the first post of this thread including the ones in the link there.

[bgalore20]

Hello,
Last night my computer unexpectedly turned off, of course I rebooted and tried getting into FT for 3 hours.. gave up at midnight. So at 8am started trying to get in again with no luck after an hour. I totally cleared all the cache, rebooted and still couldn’t get in. Cleared the mem cache, the webgl and webgl2 are working. It's now been almost 5 hours and still can't get in.
I get the little box that says an embedded page at l1.slashkey,com says abort (yadayada) with this:
2022-11-18 18:42:40.936 INFOCheckpoint-B-000 - Initialized
2022-11-18 18:42:40.937 LOGFT Client Services Inited.
2022-11-18 18:42:40.953 LOGSessionId: 10181242
Browser: unknown: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36 Edg/107.0.1418.42
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0, D3D11)
2022-11-18 18:42:41.067 LOGnavigator.mediaDevices support available
2022-11-18 18:49:09.505 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2022-11-18 18:49:09.507 WARNWebAssembly streaming compilation failed! This can happen for example if "Content-Encoding" HTTP header is incorrectly enabled on the server for file https://cdn.slashkey.com/flash/farm/...ild416.wasm.gz, but the file is not pre-compressed on disk (or vice versa). Check the Network tab in browser Devtools to debug server header configuration.
2022-11-18 18:49:09.509 ERRORfalling back to ArrayBuffer instantiation
This happened Tuesday, October 18, 2022 last time.

Your Facebook USER ID number is: 1787291526 Build No: 416
Thank you. Bubs