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  #81  
Old Yesterday, 11:27 PM
GrammieRee GrammieRee is offline
 
Join Date: Nov 24 2009
Posts: 114
Default Error in Super Facility

Idk what happened to my previous msg...
I have a FP quest to sell x-many SF products so I chose the Textile & Spinning Mill, loaded some products, and went to Trade Marketplace. I was able to sell 2 items, then my SF gave a message saying an error has occurred, please try again later. I tried reloading and clearing memcache but now my SF just shows zero for all items. My ID: 1045348680
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  #82  
Old Yesterday, 11:29 PM
Taz D's Avatar
Taz D Taz D is offline
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Quote:
Originally Posted by GrammieRee View Post
I have a FP quest to sell x-many SF products. So I chose the Textile and Spinning Mill, loaded some products, and went to the TM to sell them. I was able to sell 2 items, then my SF showed I have none of any of the products and gave a message saying, "An error has occurred, please try again later." I tried reloading and clearing memcache, but my SF still shows zero items. My # is 1045348680
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Hi GrammieRee
The super facility changes at midnight your time on Monday which was 28 minutes ago for you, so what happened is your super facility expired and you will need to choose a new one and then load those facilities.
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  #83  
Old Yesterday, 11:32 PM
GrammieRee GrammieRee is offline
 
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It was already after midnight. I don't get back on my computer until midnight because that's when the new farm passes come out. lol And it's not letting me choose a different one. That last picture showing zero is what it is still showing now, even when I refresh. It's not giving me the option to choose a SF, it's showing me the T&S Mill is my SF but I have zero items.
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  #84  
Old Yesterday, 11:37 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by GrammieRee View Post
It was already after midnight. I don't get back on my computer until midnight because that's when the new farm passes come out. lol And it's not letting me choose a different one. That last picture showing zero is what it is still showing now, even when I refresh. It's not giving me the option to choose a SF, it's showing me the T&S Mill is my SF but I have zero items.
Try closing your farms logging out and then open and log back in.



Edit: I just checked and you started Textile and Spinning Mill at 12:10 AM. All you need to do now is go to those facilities and start products.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #85  
Old Yesterday, 11:51 PM
GrammieRee GrammieRee is offline
 
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I had already loaded some products (as you can see in the first pic) so Idk why it went to zero - so there's obviously some kind of glitch there... But thank goodness I hadn't already loaded everything completely, so I was able to load more and go sell them.
THANK YOU, TAZ for helping me complete my quest! XOXO
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  #86  
Old Today, 11:30 AM
Brugpuppy Brugpuppy is offline
 
Join Date: Mar 29 2015
Posts: 32
Default Super facility mixup

My last sf was Inks and pigments, this week I chose the Bee hive.

When I go to work the beehive, the ink and pigments show up.

Please sort this out for me, as I am supposed to have the bee hive.

Thanks
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  #87  
Old Today, 11:38 AM
Taz D's Avatar
Taz D Taz D is offline
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Quote:
Originally Posted by Brugpuppy View Post
My last sf was Inks and pigments, this week I chose the Bee hive.

When I go to work the beehive, the ink and pigments show up.

Please sort this out for me, as I am supposed to have the bee hive.

Thanks
Hi Brugpuppy,
Please try clearing your memcache. You can find a link to that at the bottom of your farms page.
According to your data you have the bee farm as your super facility. Have you loaded your bee farm with products to produce?
By trying to work the bee farm do you mean trying to load the trading warehouse and you are seeing the inks and pigments products listed? If so that should change when you click to create sales offer in the first box.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #88  
Old Today, 12:03 PM
Brugpuppy Brugpuppy is offline
 
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I tried reloading, a couple of times it did not work. I tried loading the warehouse with bees, but it went to inks showed up. I cannot load the beehive with stuff as it automatically goes to inks. I will try clearing memcache

I cleared memcache twice, it did not work. Still in inks and pigments. I restarted and I still have inks

Last edited by Taz D; Today at 12:10 PM.
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  #89  
Old Today, 12:12 PM
Brugpuppy Brugpuppy is offline
 
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When I go to my super warehouse, it has bees. When I click to start each item, it jumps back to inks.
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  #90  
Old Today, 12:13 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by Brugpuppy View Post
I tried reloading, a couple of times it did not work. I tried loading the warehouse with bees, but it went to inks showed up. I cannot load the beehive with stuff as it automatically goes to inks. I will try clearing memcache

I cleared memcache twice, it did not work. Still in inks and pigments. I restarted and I still have inks
Hi Brugpuppy,
Did you try clicking in the first box, upper left to create sales offer? That should show you your bee farm products to load. The inks stuff will show until you do that.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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adding offers, buying products, deleting offers, nothing to sell, selling products, stuck offers, super facility

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