OFFICIAL Facilities and Facility Manager

[Farm Of Luxury]

Originally Posted by Taz D

Hi Farm of Luxury,
We are not having this problem. I used my wife's farms to test this as she does not have the trains. It may be you are just trying to go too fast. If it has not fully loaded the next facility then it will cause you to have to hesitate.
The only thing I can suggest is for you to contact Support about this and see if they can duplicate it. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

Hi Taz, me again. I wrote to support last week about this issue. I did not receive an automatic response nor have I received anything from them. I am getting frustrated with trying to play.

Do you have a connection there? Otherwise what other route do I take?

Thank you for helping me.

[Taz D]

Originally Posted by Farm Of Luxury

Hi Taz, me again. I wrote to support last week about this issue. I did not receive an automatic response nor have I received anything from them. I am getting frustrated with trying to play.

Do you have a connection there? Otherwise what other route do I take?

Thank you for helping me.

Hi Farm of Luxury,
I will let them know as soon as I see them. I hope you checked your spam folder to see if those emails went there.

[Farm Of Luxury]

Originally Posted by Taz D

Hi Farm of Luxury,
I will let them know as soon as I see them. I hope you checked your spam folder to see if those emails went there.

Ok thank you. I did a search of my email for slashkey and the last one I got was in April -- I believe it was ?? -- so no I have not received anything.