HTML5/WebGL: Game Not loading or frequent crashes

[shirl312]

still confused trying to use facility manager tried getting latest version on new system but still insists with message "Rich help screens are disabled when in full screen mode. Would you like to exit full screen? Y or No

[Tiger]

Originally Posted by shirl312

still confused trying to use facility manager tried getting latest version on new system but still insists with message "Rich help screens are disabled when in full screen mode. Would you like to exit full screen? Y or No

Hi shirl312,

Your posts have been answered, here's the link to the last one, click on the link and it will take you to it. Please supply the information requested in that post: http://r1.slashkey.com/forum/showthr...02#post6449902

If you are having difficulty finding your posts or the responses to them please click on this link for information on how to do that so you can find them easier in the future: Where's My Post Gone?

[HILARIOUS]

last number as unable to load is U62

[Tiger]

Originally Posted by HILARIOUS

last number as unable to load is U62

Hi HILARIOUS,

In your last post you stated you contacted support about your issues so you need to continue working with them. That post was answered as well as all your other posts. If you are not finding supports replies to your ticket please click on this link and it will take you to the post that has more information about where to look for them: Support Issues - how to find their replies.
When you find the response you can reply to that email to continue working with support.

[Luscious Linda]

I keep getting this message even though I have followed the instructions in the forums :WebGL Supported, but DISABLED ------------------- ERROR!I have Web GL and everything has been working ok until a day ago.

[Tiger]

Originally Posted by Luscious Linda

I keep getting this message even though I have followed the instructions in the forums :WebGL Supported, but DISABLED ------------------- ERROR!I have Web GL and everything has been working ok until a day ago.

Hi Luscuious Linda,

Are you still having problems? I've just visited your farms and someone is working them so I'm not sure if it's one of your super neighbours or if it's because you've been able to load the game and hire someone.

If you are still having problems:
What were you doing in the game the last time you were able to load it before the WebGL showed disabled?
Please copy the first 10 lines of information in the FT console below your game screen so we can see that information.

Which instructions and where have you tried? Was it the ones in the 1st post on page 1 of this thread? You have posted in several areas so we are not sure which ones you've tried.

I have turned off everything in your game preferences that would show things like crops trees etc so there is less for you to load.
Please try reloading the game again.

If this problem happens and you notice it does it when there are a lot of animals on a farm try adding a check mark to the Freeze Animals option in your gam preferences and remember to click the green check mark to save the change which should help if the problem is due to loose animals showing on farms.

[pearlyharbor]

Updating chrome fixed my issue

[Tiger]

Originally Posted by pearlyharbor

Updating chrome fixed my issue

That's great pearlyharbor, thank you very much for coming back to let us know.

[harrywhitmore@comcast.net]

What is nc contest

[Taz D]

Originally Posted by harrywhitmore@comcast.net

What is nc contest

Hi Harrywhitmore,
You can find that information in the Game Guide chapter 31:
http://www.slashkey.com/forum/showthread.php?t=621846