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  #1  
Old Mar 10 2017, 11:11 AM
RIAP27 RIAP27 is offline
 
Join Date: Aug 20 2009
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I REALLY wish I had known this before I bought them for me and my Super Neighbor. . My question now is are they going to make more of these extended tool ones that eventually will do more than the 16x16?
Or did I just totally waste my precious farmcash (400 FC!!!)on EIGHT tools that are of no real benefit??They should have made this more clear on their listings in the Store..
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Originally Posted by Tiger Laybourne View Post
Hi RIAP27,

Please see my reply to your last post. They are mainly for working overlapped fields. If you switch back to highlight mode they will work like the 16x16 older tools.
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  #2  
Old Mar 10 2017, 11:16 AM
Taz D's Avatar
Taz D Taz D is offline
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Quote:
Originally Posted by RIAP27 View Post
I REALLY wish I had known this before I bought them for me and my Super Neighbor. . My question now is are they going to make more of these extended tool ones that eventually will do more than the 16x16?
Or did I just totally waste my precious farmcash on EIGHT tools that are of no real benefit??
Hi Riap,
Only the developers know whether there will be more and they don't tell us in advance of releasing anything. It does pay to read all of the release information before buying anything. While they may not be a benefit to you they are a benefit to others who either overlap their fields or work for others who do so.
If you are unhappy with the tools you can contact Support to see if they will give you a refund. The decision on a refund is up to them. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.

Last edited by Taz D; Mar 10 2017 at 11:29 AM.
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  #3  
Old Mar 10 2017, 03:25 PM
RIAP27 RIAP27 is offline
 
Join Date: Aug 20 2009
Posts: 368
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Thank you, Taz. IF my friend and I decide we are very disappointed I just may go to Support, because for the both of us I spent a nice chunk of real $$$ on them expecting an upgrade from the red 16x16. I have been happy about all my purchases over the years--up til now. They wanted to help people who layer yet itis frowned upon. Makes no sense really not to have an improvement for those of us that do not layet. My super neighbor had to give up layering as her computer did not like it at all and she ended up having to get rid of layered plots.
Maybe my fault for assuming and not fully reading up on them before hand-but never had this kind of thing happen before with no benefit of any kind to getting the new tools.
Quote:
Originally Posted by Taz D View Post
Hi Riap,
Only the developers know whether there will be more and they don't tell us in advance of releasing anything. It does pay to read all of the release information before buying anything. While they may not be a benefit to you they are a benefit to others who either overlap their fields or work for others who do so.
If you are unhappy with the tools you can contact Support to see if they will give you a refund. The decision on a refund is up to them. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
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  #4  
Old Mar 13 2017, 06:36 PM
Aussie Rae Aussie Rae is offline
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Quote:
Originally Posted by RIAP27 View Post
I REALLY wish I had known this before I bought them for me and my Super Neighbor. . My question now is are they going to make more of these extended tool ones that eventually will do more than the 16x16?
Or did I just totally waste my precious farmcash (400 FC!!!)on EIGHT tools that are of no real benefit??They should have made this more clear on their listings in the Store..
why did you buy 2 sets of tools? your super neighbor can use your tools, does not need own them his/her self...
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  #5  
Old Apr 10 2017, 05:25 PM
RIAP27 RIAP27 is offline
 
Join Date: Aug 20 2009
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She won't be able to use my tools on her farms if I am not online to harvest that day or if I am away for a few days. At least I don't think she can.
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Originally Posted by Aussie Rae View Post
why did you buy 2 sets of tools? your super neighbor can use your tools, does not need own them his/her self...
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  #6  
Old Apr 10 2017, 05:52 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by RIAP27 View Post
She won't be able to use my tools on her farms if I am not online to harvest that day or if I am away for a few days. At least I don't think she can.
Hi Riap,
If she is your Super Neighbor then she can use your tools whether you are on or not.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #7  
Old Apr 14 2017, 12:48 PM
RIAP27 RIAP27 is offline
 
Join Date: Aug 20 2009
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She can't use them on her own farm can she?
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Originally Posted by Taz D View Post
Hi Riap,
If she is your Super Neighbor then she can use your tools whether you are on or not.
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  #8  
Old Apr 14 2017, 12:51 PM
Taz D's Avatar
Taz D Taz D is offline
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Quote:
Originally Posted by RIAP27 View Post
She can't use them on her own farm can she?
Hi Riap,
No she can not use your tools on her farms.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #9  
Old Apr 14 2017, 01:22 PM
RIAP27 RIAP27 is offline
 
Join Date: Aug 20 2009
Posts: 368
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Thought so. That is why I bought her a set-for when she needs to do her own farms. . .
Quote:
Originally Posted by Taz D View Post
Hi Riap,
No she can not use your tools on her farms.
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