New Release -- December 10th, 2015

[AlyceAnn]

Originally Posted by Taz D

Hi AlyceAnn,
It would change because your browser can suddenly decide that those cookies and pop ups are from a site it thinks might be spam. The message you are seeing only refers to IE and Edge. It is a Facebook caused problem with only those two browsers.
If you are using Chrome then to prevent Chrome or your ad blocker from blocking those sites from sending cookies and pop ups then you need to tell it not to do so, by adding those sites to allow them.

I understand what you are saying but you are wrong. I'm using Chrome, my version is up to date, cookies and pop ups are totally allowed, I did check again. So someone may as well tell whomever needs to know that it is not just an IE and Edge problem.

[Taz D]

Originally Posted by AlyceAnn

I understand what you are saying but you are wrong. I'm using Chrome, my version is up to date, cookies and pop ups are totally allowed, I did check again. So someone may as well tell whomever needs to know that it is not just an IE and Edge problem.

Hi ALyceAnn,
Even though you allow both 3rd party cookies and pop ups, your browser is constantly updating which ones it will decide to block. If you are using an ad blocker plugin in Chrome and most do, it can also decide that those are spam and block them. In the case of IE and Edge then it was that everyone was having this problem. That is not the case with Chrome.

[AlyceAnn]

Originally Posted by Taz D

Hi ALyceAnn,
Even though you allow both 3rd party cookies and pop ups, your browser is constantly updating which ones it will decide to block. If you are using an ad blocker plugin in Chrome and most do, it can also decide that those are spam and block them. In the case of IE and Edge then it was that everyone was having this problem. That is not the case with Chrome.

I not only checked that they were allowed (cookies and pop ups) I also did the exceptions! So even if what you say is true, it is also Chrome not JUST IE and Edge. Why do I feel that this is pointless. The problem is still on my farm, I did what was suggested and I still have the problem, if everyone insists that I don't because I use Chrome fine, then I will just give up and not bother you again. I love the game and have for years, but heaven forbid there is a problem, its just pointless to let anyone know.

Just for the record, its the same on FireFox. Sometimes it works and sometimes it don't.

[Taz D]

Originally Posted by AlyceAnn

I not only checked that they were allowed (cookies and pop ups) I also did the exceptions! So even if what you say is true, it is also Chrome not JUST IE and Edge. Why do I feel that this is pointless. The problem is still on my farm, I did what was suggested and I still have the problem, if everyone insists that I don't because I use Chrome fine, then I will just give up and not bother you again. I love the game and have for years, but heaven forbid there is a problem, its just pointless to let anyone know.

Just for the record, its the same on FireFox. Sometimes it works and sometimes it don't.

Hi ALyceAnn,
The only thing I can say is hopefully it will start working again. You can report this to Support if you wish as there is nothing more we can do through the forums. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

[AlyceAnn]

Originally Posted by Taz D

Hi ALyceAnn,
The only thing I can say is hopefully it will start working again. You can report this to Support if you wish as there is nothing more we can do through the forums. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

Thanks Taz. I will wait, it all comes out in the wash, lol. I can't imagine how bad it could get to get me to quit. I've spent too much time and money to give up my farms lol