OFFICIAL Missing-Crops, Trees, Buildings, Other Items

[Tiger]

Originally Posted by kj9221@hotmail.com

I purchased all the irrigation sprinklers "except the purple one, and sent to my neighbor, AMZ, whom I'm her superneighor. 2 day ago, she only received the tan one to water flowers.

What should I do ????? regarding this??????

Hi kj9221,

On the 12th you had 128 FC after buying the Cookware Factory.
On the 14th you only sent the brown mobile sprinkler (cost 45FC) to AMZ which dropped your FC to 83 FC.
So at that time although you had enough FC to send one more sprinkler you did not have enough to send more than that. If you attempted to send another mobile sprinkler, that purchase did not go through so was not sent.
The next thing you did with your Farm Cash was you bought the Taste of Poland on the 15th.
Today you have bought some Farm Cash.

You can always see what Farm Cash you have bought and also what Farm Cash Items you have bought for yourself or sent to others in the last 6 months by checking your Farm Cash Activity log.

To do that please click on this link:

https://apps.slashkey.com/farmtown/settings2/farm_cash/

OR to get to the same area....

Click on the Account tab at the top of your game screen. Then click on Farm Cash Activity Log.

If you decide to send your friend the other mobile sprinklers, please only send one at a time. Allow your friend time to collect the gift from their gift box and place it into storage before you try to send the next upgraded one.

[Betty Bellew]

I bought two sowing mills one separate days. Both have now disappeared so I have now bought a third one. Is there any way for them to be replaced or some other solution that can be found for this issue?

Thanks,
-Betty Bellew

[marymarcel]

Originally Posted by Betty Bellew

I bought two sowing mills one separate days. Both have now disappeared so I have now bought a third one. Is there any way for them to be replaced or some other solution that can be found for this issue?

Thanks,
-Betty Bellew

Hi Betty Bellew

I moved your post to the thread for your problem.

You need to contact Support team as we can't do refunds through the forums. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[badcompany_78]

https://apps.slashkey.com/farmtown/p...m_id=898590491

I bought a supreme freight locomotive a few days ago. I had it in storage until my trains came back from market. I placed it on farm13 connected it to my train but the locomotive disappeared after I wanted to dispatch it. It is not in storage or on the farm I cleared cache and did all other steps as mentioned in the forum.
I had also purchased an ultimate locomotive that I placed on farm22.. that one did work just fine and I can see it connected. It also shows up fine in my train manager.

please help!

thanks

EDIT: i always leave a clear space for my trains on the farm where I place them, so they are not on any layers

[Taz D]

Originally Posted by badcompany_78

https://apps.slashkey.com/farmtown/p...m_id=898590491

I bought a supreme freight locomotive a few days ago. I had it in storage until my trains came back from market. I placed it on farm13 connected it to my train but the locomotive disappeared after I wanted to dispatch it. It is not in storage or on the farm I cleared cache and did all other steps as mentioned in the forum.
I had also purchased an ultimate locomotive that I placed on farm22.. that one did work just fine and I can see it connected. It also shows up fine in my train manager.

please help!

thanks

Hi badcompany,
Your Supreme locomotive is missing. You will need to contact Support about this as we can not do refunds through the forums.



To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[badcompany_78]

Originally Posted by Taz D

Hi badcompany,
Your Supreme locomotive is missing. You will need to contact Support about this as we can not do refunds through the forums.



To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

Thanks so much!
Maaike

[cactuzlady]

I just bought the Artisan Pizza Factory and placed it on Farm 44 but it is now not there but my FC was taken for it.....

[marymarcel]

Originally Posted by cactuzlady

I just bought the Artisan Pizza Factory and placed it on Farm 44 but it is now not there but my FC was taken for it.....

Hi cactuzlady

I moved your post to the thread about missing items.

Please provide your user ID number. You find it by scrolling down the game page.
It says Your USER ID number is: xxxxxx

[iwoeb]

I had about 560+ geese in storage. Then I saved an additional 50 from gifts. Added them to storage, and now only have 50 geese in storage.

Can you not add to what is already there? I am pretty sure you can add items, but what happened to my other geese?

https://apps.slashkey.com/farmtown/p...2224&farm_ix=0

[Taz D]

Originally Posted by iwoeb

I had about 560+ geese in storage. Then I saved an additional 50 from gifts. Added them to storage, and now only have 50 geese in storage.

Can you not add to what is already there? I am pretty sure you can add items, but what happened to my other geese?

https://apps.slashkey.com/farmtown/p...2224&farm_ix=0

Hi Iwoeb,
I moved your post to the thread about missing items. Yes you can add to items already in storage. Are you sure you haven't moved them already to a chicken coop or sold them?

Unfortunately we have no way to track them or replace them.