Quote:
Originally Posted by marymarcel
Hi RomanticSoul 
So the link you posted is from your mom account, correct? It seems there is a problem in the dispatched ships list.
Please contact Support team to let them check on the lists and the orange ship showing as preparing. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366 |
Yes they are my moms account. Can't tell which port her orange ship is on. Altho I can see it has been worked even tho it says its still needs to be dispatched. became aware of the problem last night. As I dispatched the ship with 2 containers not prepared as was taking 11.5 mins to prepare. and would be on for over 20 mins waiting doing nothing. my dad prepared the last two containers. and tried to dispatch but couldn't. Told him i had already dispatched it. So hopefully support can help. wrote to them already. Thanks for your help.