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Old Nov 14 2021, 09:52 AM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,477
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Quote:
Originally Posted by Queen.of.Clutter View Post
I am stuck on the black screen also -- it was working fine an hour or two ago, now I cannot get on the farm. I can go to my gift requests, but cannot load my farm nor anyone elses for work. I already cleared browser, memcache, reloaded, shut down and reopened etc. Nothing is working. Leaving shortly for work.... This is what is under the black screen:

Farm ID: 1336334363

2021-11-14 15:38:44.415 INFOCheckpoint-B-000 - Initialized
2021-11-14 15:38:44.415 LOGFT Client Services Inited.
2021-11-14 15:38:44.426 LOGSessionId: 10141038
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/95.0.4638.69 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0, D3D11-10.18.10.4252)
Hi Queen of Clutter,
Please check if there is any update for Windows or Mac, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also make sure your browser is updated as sometimes they do not automatically update.

You might try another updated browser to see if it still gives you the same errors.



There are steps in the first post of this thread you can use to check your computer.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.