Thread: Official Top Post Thread Game Not loading/WebGL disabled/frequent crashes
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Old Apr 06 2022, 12:23 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,869
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Quote:
Originally Posted by Cindi View Post
I have played on my iPad Air for years. Have a new one now and cannot get the game to load. Unchecked all boxes with the wrench. Not on the game with any other device. Have tried all browsers, nothing works. Am stuck with a black screen. Please help me as I love this game and spend many hours at doctors/hospitals and really want to play while I wait or receive treatments. Id #1267833778
Hi Cindi

Im sorry this is happening to you but the only thing I can tell you is to check if your device is up to date and also if the browser you are using is updated too.

If you have problems with those, then please contact Apple Help Center.
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