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Old Dec 31 2020, 07:17 PM
Raul Raul is offline
 
Join Date: Feb 09 2009
Posts: 174
Default HTML5/WebGL version of the Game: Not loading or frequent crashes or game too slow

HTML5/WebGL version of the Game: Not loading or frequent crashes
This thread is for those with the above issues ONLY.


En Espaņol AQUI


If you can load your game to see what is on your farms like crops, trees etc and you can work your own farms this is not the thread you need to post in.
This thread is ONLY for those who are unable to load the game at all or have frequent crashes.


If you are having a problem with anything listed in the May 4th, 2022 New Release, you need to post in that thread instead. To do that please click on this link:
http://r1.slashkey.com/forum/showthread.php?t=657774

For all other issues not related to the new release please post in the Help and Support Section:
http://r1.slashkey.com/forum/forumdisplay.php?f=1


Farmtown hardware and software requirements:
Players will experience optimal gameplay if your device meets these specs:


  • Latest version of Chrome, Firefox, Edge or Opera browsers
  • 64 bits Operating System
  • 8GB of RAM or higher
  • Dual Core CPU

  • Dedicated NVIDIA / AMD Video Cards or Integrated Intel Video Cards with 512MB Video RAM with updated drivers, old video card drivers can make the game crash. Check this video for instructions on how to update your video card drivers in Windows: https://www.youtube.com/watch?v=mFvhZ6Lie_s

  • WegGL 2.0 Support with Hardware Acceleration enabled. Software only acceleration or Google SwiftShader can slowdown the game. Check this video for instructions on how to enable Hardware Acceleration in the Chrome browser: https://www.youtube.com/watch?v=4F6ix4FhgKA

    The game will probably run on older lower-end devices but this will increase the chances of crashes and the game not loading due to Out of Memory or WebGL errors.


If you experience any kind of memory errors, which in the latest version of Chrome you can identify by a gray screen with a sad face on it:
  • Close all the tabs in your browser and then close your browser.
  • Close other applications.
  • Then load the game in a single browser tab to ensure that your computer's memory is being used towards the game only and not other tasks.

    Having a 64 bit Operating System with at least 8GB RAM will considerably decrease the chances of memory errors.


If the game is stuck on a black screen due to WebGL not Supported or Disabled error:
  • Ensure you are using the latest version of Chrome, Firefox, Edge or Opera browsers.

  • Check if WebGL 1.0 is enabled in your browser using the link below.
    If you see a rotating cube, WebGL 1.0 is enabled:
    https://get.webgl.org/

  • Check if WebGL 2.0 is enabled in your browser using the link below.
    If you see a rotating cube with the number 2, WebGL 2.0 is enabled.
    WebGL 2.0 is not a requirement to play Farmtown but it will perform better:
    https://get.webgl.org/webgl2/

If WebGL is disabled in your browser:

a) Ensure you have Hardware Acceleration enabled in your browser.

b) Update your Video Card drivers.


If you need help with either a) or b) you can follow the step by step instructions on the following website, or you can also check the youtube videos provided at the top of this post:

https://appuals.com/fix-webgl-is-not-supported/


If WebGL is still disabled after completing those instructions, you may want to try these additional steps from another website:

Re-enable WebGL in Chrome: https://support.shadowhealth.com/hc/...s/360007414673

Re-enable WebGL in Firefox: https://support.shadowhealth.com/hc/...s/360007321234



If after trying those the game is still stuck and does not finish loading:
  • Clear your browser cache

  • Disable all installed browser extensions (some browser extensions, especially those that convert Facebook to the old layout are incompatible with Farmtown)

  • Uninstall and reinstall your browser

  • Try with another browser


If your farms are too slow to load because they have too many *different* items or because of a slow internet connection:
Try enabling the 'Compressed Graphics' option in the Preferences screen.
The graphics will have a bit less quality but will load faster.

Click on the preferences icon top right of your game screen.
Add the check mark for Compressed Graphics.
You will see a popup with information.
Click on the green check mark on that popup.
Then also click on the green check mark at the bottom of the preferences window to save your changes.
Reload Farm Town.


Last edited by Tiger; May 06 2022 at 07:23 AM.
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