[Tiger]

How to use the Forgot Password Link.

Using the Forgot Password Link link sends an email to the email address you used to register for the Slaskey FarmTown Website.

You can NOT use this method if your email address is wrong or you have lost access to the read emails in it.

If you have lost access to the email address you used to register with you will need to start Registration again. If you need to change your email address CLICK HERE to go to different instructions.

Emails and passwords have been hidden in the pictures in this post for security.


As long as you can read the emails in email address you used to register with you can use these instructions to reset your password.

If you see Incorrect password. Try again or click Forgot password to reset it when you try to log into the Slashkey FarmTown Website....

The Forgot password? text in that window to the left of <--- NEW is a Link that can be clicked on to reset your password.

Example:

STEP 1. Click on the Forgot Password link to have a code sent to your email address so that you can change your Password for the website.

You will then see the help us find your account window.

STEP 2. In the Email and USER ID line, type in the email address that you used to register your Farm Town account to the website.

STEP 3. Then click on Continue

STEP 4. In the next window check that the email address is correct.

If your email address is incorrect you can click on Cancel to start over.

STEP 5. If your email address is correct click on Continue AGAIN!

The Continue button will change to a dimmed out Sending button:

STEP 6. You then need to check your emails and look for the email that you were just sent.

This is an example of what the email can look like.

The red arrows indicate where the code shows in the title line of your email and within the email when you open it.
The blue arrow indicates the clickable link within the email which is an alternative method that you can use to open the Website to enter the code, if you closed the Website.

On the website, this is what the enter security code window looks like.
It shows the email address the code was sent you and a box to enter the code in.

If you see Recovery link expired in the window, you have either opened an older email that has an old code in it or the link has expired. Look for the newest email with a code in or click on Start Over to reset the password again.

STEP 7. Type the CODE number you were sent in the email into the box.

In this example the code is 2206. Your code is likely to be different.
A new code is generated every time the Forgot Password link is used.
If you didn't receive an email with your code in, check your Spam/Junk folder of your emails in case the email went there instead of your inbox.
If you still don't find it you can click on the Didn't get a code? link which is just below the box where you would enter the code.

STEP 8. When you have entered your code, click on Continue

You will then see the Choose a new password window:

STEP 9. In the box enter your NEW password for the Slashkey FarmTown Website.

If you want to see the password as you type it add a check mark to the box for Show Password.
Choose a memorable password!!!
Make a note of it and keep it somewhere that you will find it again!

STEP 10. When you have entered your NEW password, click on Continue

You will then see that your password has been changed:

STEP 11. Click on Continue

You will then see the Login page for the Slashkey FarmTown Website.

STEP 12. Enter your email address OR Check that the email address is still entered correctly.


STEP 13. DELETE everything in the password line if anything is showing entered.

STEP 14. Enter your NEW password and when you are sure both details are correct click on Login.

If those details are correct your farm will load and you will be logged into the website.

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