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Old Jun 02 2019, 07:56 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,388
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Quote:
Originally Posted by Cherry's Farm View Post
I apologize, I am being a bit dim this morning, my brain is on holiday along with our week and I didn't register what you were saying. Of course it is the Super Facility icon as you say. Thanks for your patience.
Hi Cherry,
So is that showing the new facility? Or is it not doing anything when you click to update it?
If it is not working to give you the new week's facility then please try clearing your memcache again (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached


If it still will not work you will need to report it to Support as we don't have any way through the forums to try to fix this for you. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.