Quote:
Originally Posted by Alexandra_J
Her farm wasn't disabled for SNs.
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Hi Alexandra J,
Is this still happening? If so please try both of you clearing the memcache.
If that doesn't work then contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through Facebook:
http://apps.facebook.com/farmtown/settings2/support/
To contact through the website:
http://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366