Thread: Official Top Post Thread Missing-Crops, Trees, Buildings, Other Items
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Old Jun 14 2023, 10:16 AM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by mo54862 View Post
On 6/11/2023 AND 6/13/2023 I purchased a Pediatric Clinic and a Pediatric Supplies Factory.

They are show up on my Account activity as purchased AND the Farmcash was deducted from my Farmcash total. None of them show up.

I put them on Farm #1 in the lower right corner. When I went to open the clinic to complete a quest it says I don't have a Pediatric Clinic AND they no longer show on the farm.
Hi Mo,
I moved your post to the thread about missing items.
They are indeed missing. You will need to contact Support concerning this as we can not do refunds through the forums.

To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
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Taz
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Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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