Quote:
Originally Posted by supertrucker
i am not happy... i had 4 quests completed, patiently waiting for a few days so i could claim my farmcash, and THEN the fiasco with the 'New Year' happened - my quest counter showed all zero's for a day or 3, despite it also knowing that i had 4 completed... when the counter registered the 4 quests i had done, there was still time to wait - not sure why though - but while i was waiting, 3 of the 4 quests expired - that is, they no longer counted towards any reward... now, since the 'glitch' wasn't the fault of any user, what is being done for all those farmers who completed quests - either type - only to not be able to collect the rewards from them? if something had gone wrong on this end, fine - that's not slashkey's fault, it sucks to be me; but this wasn't the result of something on this end... what are they gonna do about it?
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Hi Supertrucker,
If you feel that this is the case then you need to contact Support about it. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.