Thread: Official Top Post Thread Game Not loading/WebGL disabled/frequent crashes
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  #1957  
Old Jul 05 2023, 03:50 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
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Quote:
Originally Posted by DeniseDJ View Post
I am constantly being disconnected from the server. Sometimes I get disconnected in the middle of sowing seeds or trying to hire in the MP. It's very annoying! I think Slashkey may need a bigger server farm? Just saying!
Hi DeniseDJ,
I moved your post to the Help & Support thread about this issue.
Getting disconnected from the server has nothing to do with the size of the server farm. If you are getting repeatedly disconnected then it is probably an internet problem between you and the servers. Either way you play, through Facebook or the Slashkey website your data has to travel through many internet links between you and those servers.Any one of those links can be having a problem with excessive traffic which can cause your action data to not get transferred and disconnect you from the server.
Even if you get disconnected from the server you can still work on your farms and the actions for your farms will still get saved.
You can try the suggestions in the first post of this thread along with the ones in the link there and see if any of those help.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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