In My Honest Opinion:
I have read and understand most peoples concerns about length of time to get the ship dispatched, the delays in getting the neighbor to help move it on, and the disappointment when it returns with just a minimal amount of products due to the neighbors lack of help. I DO believe that the choosing of so called "recently-active" neighbors needs a bit of tweaking, but it will work. Now to the point. The ships only cost coins, not FC therefore should not be as easy and 100 percent on the returns as the trains. The trains are smooth and simple, just some people can't afford or choose not to spend cash $$. So basically, you have to work very hard to get the benefits of someone that spent real money.
Just my opinion: Thanks for listening
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