Quote:
Originally Posted by lpost7219
Hi Taz: Thank you for checking into this matter. I have not blocked her is Facebook or FarmTown. She has not blocked me in Facebook or FarmTown. She can see my posts on the request wall but when she clicks on it all she gets is a blank screen and she can not read my messages in FarmTown messaging. I can read her messages in FarmTown messaging and I can work her facilities from the request wall. We appreciate any help given.
|
Hi lpost,
Does she not see your message or does she see them but can't open them?
Please have her try clearing her memcache (link below), then when the page of unsetting text opens close that as it is done.
If her farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached
If that doesn't work then she needs to contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366