Quote:
Originally Posted by GR8L8K8
I received a tool from a neighbor. I placed it on a farm. When I tried to add it to my storage I received a pop-up saying item could not be added to storage, try again later. Tried multiple times. I refreshed the farm and the tool was gone. Checked my storage and it's not there. Checked my farm cash history, the item is listed as being received. Please help!
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Hi GR8L8K8,
I have checked an yest the tool is missing. You will need to contact Support about this as we can not do anything about this through the forums.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366