Quote:
Originally Posted by michelle jo
737671138 this is my user id number thank you
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Hi Michelle jo,
I just checked and that gifting tool is missing. Check in the store if that tool shows a Buy or a Duplicate button. If it says Duplicate you can buy another for coins to replace it. I do suggest you go to a farm that does not have a lot on it to buy and place the tool on before you transfer to storage. If the farm you place it on is heavily layered you may lose it again as that farm may have reached its limit of items.
If the button in the store says Buy then please contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366