Quote:
Originally Posted by Taz D
Hi Karlene,
We do not see in your data it you previously prepared the containers or how many you have prepared at this time. According to the data we have you started preparing at 9:00 PM eastern time tonight.
If you started preparing the containers earlier than that, then you need to contact Supportabout this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366 |
Thanks for your reply Taz. I added a link to the photo I took. Would you be able to look at the photo and help me, please?