
Jul 15 2024, 11:08 AM
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Join Date: May 25 2014
Posts: 7
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Quote:
Originally Posted by Taz D
Hi Monkey tastic,
When you layer as much as you have then it may work fine for a while but then later does not work and things disappear. Why just this farm I am not sure, but it is a problem with the layering and has possibly corrupted the data for that farm.
Please contact Support to have them check that farm and if possible clean the data for it.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
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Perfecto cheers.
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