Quote:
Originally Posted by badcompany_78
https://apps.slashkey.com/farmtown/p...m_id=898590491
I bought a supreme freight locomotive a few days ago. I had it in storage until my trains came back from market. I placed it on farm13 connected it to my train but the locomotive disappeared after I wanted to dispatch it. It is not in storage or on the farm I cleared cache and did all other steps as mentioned in the forum.
I had also purchased an ultimate locomotive that I placed on farm22.. that one did work just fine and I can see it connected. It also shows up fine in my train manager.
please help!
thanks
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Hi badcompany,
Your Supreme locomotive is missing. You will need to contact Support about this as we can not do refunds through the forums.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366