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Old Jul 28 2023, 05:40 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,538
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Raul has updated the release with the following:


Post Release Updates - July 28th, 5:20PM

- New 'Restore Purchases' button in the Bank screen. If you buy Farm Cash and is not added to your account due to connectivity issues or your browser crashed in the middle of the transaction etc, you can now go back into the game, open the Bank screen and click the Restore Purchases button at the bottom right. This will go through all your recently interrupted purchases and if the purchase was completed on the Paypal or Stripe side, we will add the Farm Cash to your account automatically.

This should work for all new purchases and for some of your past week purchases as well. If for some reason the game cannot restore your purchase, please send an email to billing@slashkey.com and we will research and respond promptly.

We have noticed that for some players when they click the Paypal or Stripe button, they see no new Paypal or Stripe browser tab, this is most likely due to popup blockers, please try disabling your browser extensions or use another browser to complete the purchase.

- Most pictures inside the main game should be showing correctly now. There could still be some broken pictures outside the main game, we will be fixing those in the coming days.

- The Signup feature is now live. New players without Facebook farms can use the green Signup button to create a new account in the Farmtown website. For players with Facebook farms that haven't registered in the new website, please send an email to support@slashkey.com , we will guide you through the process of registering in the new website and recovering access to your Facebook farms.

In the future, we may create a Chrome extension or a Windows App that you can use on your own to help us authenticate you and grant you access to your Facebook farms.

Note: There is a new rule for *new* players signing up in the new website when sending Farm Cash gifts to other players. They can send as much Farm Cash as they have bought themselves, Farm Cash earned by leveling up or any other way cannot be sent to other players. This is to mitigate the creation of fake accounts in the new website with the sole purpose of leveling up and sending Farm Cash to other players.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.