Quote:
Originally Posted by KLSiegel320
I completed a season goal, which boosted my points so I had several rewards to claim. One of them was coins. I noted my total before spinning - 23,390,000,000 or so. I spun the wheel, and it came to rest on 600,000+ coins. My coin total did not change.
This was in the game on Facebook - I usually start there, in order to send and receive gifts, then for the rest of the day use the new site unless I need to buy FarmCash for something.
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Hi KLSiegel,
I am sorry, but we have no way to check this as we do not get data for the farm pass rewards except for the farm cash ones. As you did not know the exact amount of coins you had and have done other things since then there is no way for us to see that you did or didn't get the 600,000 coins. You may have just missed that you got the coins as it is working correctly when we try.
If you wish you may contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366