Quote:
Originally Posted by atvchick95
Not sure if this is the right area but I just started playing again yesterday after not playing for 3 plus years. 1st time playing on this computer. so I know this isn't a Cache/Cookies issue, plus I clear those every night, and I barely use my computer .
I get the disconnected from mainframe pop up seems like every 5 minutes, I also have a full on crash of the game when farming for others, it's at random times and never doing the same thing twice when it occurs, I just get a grey screen with the sad face in the middle. I refresh and sometimes it takes me back to be re-hired, other times it does not.
Not sure if it's relevant - but I play right through Facebook, I don't use Facebook games app or anything.
USER ID number ( 1639386165 )
Copy of info below game screen
2022-04-04 01:29:11.840 INFOCheckpoint-B-000 - Initialized
2022-04-04 01:29:11.840 LOGFT Client Services Inited.
2022-04-04 01:29:11.851 LOGSessionId: 3032129
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.84 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (AMD)
GPU-Renderer: ANGLE (AMD, AMD Radeon(TM) Vega 8 Graphics Direct3D11 vs_5_0 ps_5_0, D3D11-30.0.13026.3)
2022-04-04 01:29:12.238 LOGnavigator.mediaDevices support available
2022-04-04 01:29:12.723 LOG[UnityMemory] Configuration Parameters - Can be set up in boot.config
2022-04-04 01:29:12.725 LOG "memorysetup-temp-allocator-size-nav-mesh-worker=65536"
2022-04-04 01:29:12.726 LOG "memorysetup-temp-allocator-size-audio-worker=65536"
2022-04-04 01:29:12.727 LOG "memorysetup-temp-allocator-size-background-worker=32768"
2022-04-04 01:29:12.728 LOG "memorysetup-bucket-allocator-granularity=16"
2022-04-04 01:29:12.729 LOG "memorysetup-bucket-allocator-bucket-count=8"
2022-04-04 01:29:12.730 LOG "memorysetup-bucket-allocator-block-size=4194304"
2022-04-04 01:29:12.731 LOG "memorysetup-bucket-allocator-block-count=1"
2022-04-04 01:29:12.733 LOG "memorysetup-main-allocator-block-size=16777216"
2022-04-04 01:29:12.734 LOG "memorysetup-thread-allocator-block-size=16777216"
2022-04-04 01:29:12.735 LOG "memorysetup-gfx-main-allocator-block-size=16777216"
2022-04-04 01:29:12.737 LOG "memorysetup-gfx-thread-allocator-block-size=16777216"
2022-04-04 01:29:12.739 LOG "memorysetup-cache-allocator-block-size=4194304"
2022-04-04 01:29:12.741 LOG "memorysetup-typetree-allocator-block-size=2097152"
2022-04-04 01:29:12.743 LOG "memorysetup-profiler-bucket-allocator-granularity=16"
2022-04-04 01:29:12.745 LOG "memorysetup-profiler-bucket-allocator-bucket-count=8"
2022-04-04 01:29:12.780 LOG "memorysetup-profiler-bucket-allocator-block-size=4194304"
2022-04-04 01:29:12.782 LOG "memorysetup-profiler-bucket-allocator-block-count=1"
2022-04-04 01:29:12.784 LOG "memorysetup-profiler-allocator-block-size=16777216"
2022-04-04 01:29:12.786 LOG "memorysetup-profiler-editor-allocator-block-size=1048576"
2022-04-04 01:29:12.788 LOG "memorysetup-temp-allocator-size-main=4194304"
2022-04-04 01:29:12.790 LOG "memorysetup-job-temp-allocator-block-size=2097152"
2022-04-04 01:29:12.793 LOG "memorysetup-job-temp-allocator-block-size-background=1048576"
2022-04-04 01:29:12.795 LOG "memorysetup-job-temp-allocator-reduction-small-platforms=262144"
2022-04-04 01:29:13.008 LOGLoading player data from data.unity3d
2022-04-04 01:29:13.014 LOGInitialize engine version: 2021.2.4f1 (99ba6aa4c552)
2022-04-04 01:29:13.018 LOG[Subsystems] Discovering subsystems at path UnitySubsystems
2022-04-04 01:29:13.022 LOGCreating WebGL 2.0 context.
2022-04-04 01:29:13.108 LOGRenderer: WebKit WebGL
2022-04-04 01:29:13.111 LOGVendor: WebKit
2022-04-04 01:29:13.114 LOGVersion: OpenGL ES 3.0 (WebGL 2.0 (OpenGL ES 3.0 Chromium))
2022-04-04 01:29:13.117 LOGGLES: 3
2022-04-04 01:29:13.129 LOGOPENGL LOG: Creating OpenGL ES 3.0 graphics device ; Context level ; Context handle 1
2022-04-04 01:29:13.588 LOGInput Manager initialize...
2022-04-04 01:29:14.088 LOGOdin Serializer ArchitectureInfo initialization with defaults (all unaligned read/writes disabled).
2022-04-04 01:29:14.094 LOGOdin Serializer detected whitelisted runtime platform WebGLPlayer and memory read test succeeded; enabling all unaligned memory read/writes.
2022-04-04 01:29:15.508 INFOStats: WebGL 2.0 WebGL Mem: 58/138 MB Managed Mem: 30 MB Unity Mem: 28 MB Video Mem: 512 MB
2022-04-04 01:29:17.561 INFOCheckpoint-U-30 - Bootloader.Init Start - Mem: 11/29/41/138 MB
2022-04-04 01:29:17.582 INFOCheckpoint-U-31 - Init Loading Screen - Mem: 11/30/42/138 MB
2022-04-04 01:29:17.588 INFOCheckpoint-U-32 - Init AssetRegistry - Mem: 11/30/42/138 MB
2022-04-04 01:29:17.866 INFOCheckpoint-U-33 - Download Play Bundles - Mem: 13/33/46/165 MB
2022-04-04 01:29:17.883 INFOCheckpoint-U-34 - Init Local Storage - Mem: 13/33/46/165 MB
2022-04-04 01:29:17.890 INFOCheckpoint-U-35 - Init FlashVars - Mem: 13/33/46/165 MB
2022-04-04 01:29:17.908 INFOCheckpoint-U-40 - Init HUD - Mem: 13/33/46/165 MB
2022-04-04 01:29:18.296 INFOCheckpoint-U-45 - Init Farm Controller - Mem: 19/41/60/165 MB
2022-04-04 01:29:18.311 INFOCheckpoint-U-50 - Processing Params - Mem: 19/41/60/165 MB
2022-04-04 01:29:18.379 INFOCheckpoint-U-51 - Init Sub Controllers - Mem: 20/41/61/165 MB
2022-04-04 01:29:18.409 INFOCheckpoint-U-52 - Init Preferences - Mem: 21/41/62/165 MB
2022-04-04 01:29:18.414 INFOCheckpoint-U-53 - Load Prefs into UI - Mem: 21/41/62/165 MB
2022-04-04 01:29:18.543 INFOCheckpoint-U-54 - Init Engine - Mem: 19/39/59/165 MB
2022-04-04 01:29:18.556 INFOCheckpoint-U-55 - Init ItemDefs - Mem: 19/39/59/165 MB
2022-04-04 01:29:18.570 LOGUsing Facebook Unity SDK v11.0.0 with FBJSSDK/v8.0 FBUnityWebGL/11.0.0
2022-04-04 01:29:19.338 INFOCheckpoint-U-56 - Init RecipeDefs - Mem: 66/45/111/238 MB
2022-04-04 01:29:20.592 INFOCheckpoint-U-57 - Init Misc Defs - Mem: 61/41/103/238 MB
2022-04-04 01:29:24.341 INFOCheckpoint-U-60 - Load User - Mem: 49/40/89/238 MB
2022-04-04 01:29:25.356 INFOCheckpoint-U-61 - User Loaded - Mem: 51/40/92/238 MB
2022-04-04 01:29:25.361 INFOCheckpoint-U-62 - Main Avatar Loaded - Mem: 51/40/92/238 MB
2022-04-04 01:29:25.406 INFOCheckpoint-U-70 - Go To Farm - Mem: 51/40/92/238 MB
2022-04-04 01:29:25.415 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 51/40/92/238 MB
2022-04-04 01:29:46.358 INFOCheckpoint-DONE - Map Loaded - Mem: 64/53/118/238 MB
------------------------------------
2022-04-04 01:30:48.558 LOG[SFS - ERROR] [WebSocketLayer] Communication error: Abnormal disconnection.
2022-04-04 01:31:08.042 INFOCheckpoint-U-70 - Go To Farm - Mem: 68/58/126/238 MB
2022-04-04 01:31:08.049 INFOCheckpoint-U-72 - Load_Farm_Info - Mem: 68/58/126/238 MB
2022-04-04 01:31:08.575 INFOCheckpoint-U-74 - Load_Farm_Info Done - Mem: 68/58/126/238 MB
2022-04-04 01:31:08.583 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 68/58/126/238 MB
2022-04-04 01:31:08.596 INFOStats: WebGL 2.0 WebGL Mem: 126/238 MB Managed Mem: 68 MB Unity Mem: 57 MB Video Mem: 512 MB
2022-04-04 01:31:09.393 INFOCheckpoint-DONE - Map Loaded - Mem: 68/54/123/238 MB
------------------------------------
2022-04-04 01:32:09.303 LOG[SFS - ERROR] [WebSocketLayer] Communication error: Abnormal disconnection.
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Hi atvchick,
I moved your post the thread about crashing and disconnects.
Please check if there is any update for Windows or Mac, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.
Also make sure your browser is updated as sometimes they do not automatically update.
Disable all extensions added to your browser. Any that would change the way Facebook looks, perhaps to the old classic look or hide Facebook ads. Those have caused problems with being able to load the game.
Also try the steps in the first post of this thred and check the minimum requirements for playing.