Quote:
Originally Posted by sheila_c
Hi, Taz. Thanks for responding. Here are my responses to your questions.
Have you had any warnings from Facebook about going to fast or posting too often? No, I have not.
Have you been posting or reposting a lot in Facebook groups or using automatic collection of gifts from gift sites? No, I have not.
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Hi SHeilaC,
Unfortunately though this is what happens when you are banned by Facebook's security settings. You may have missed the warnings from them.
We have had some have the same thing happen. I don't know why they have done this, but you will have to wait out the banning. There isn't anything Farm Town can do to change that.
You can report this to Support if you wish. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366