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Old Jan 27 2021, 10:11 AM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,506
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Quote:
Originally Posted by wnnrgn View Post
ID#-100000581802338--gray screen--u75------when I log in it goes to the farm sometimes but freezes and goes to the gray screen--PLEASE tell me if I need more memory or another browser I don't know anymore and as this game is my #1 for my PTSD and depression I would love to get back to it--I know it is a lot but there are all kinds of my friends playing and I can't even get in PLEASE PLEASE help me and ty foe all your hard work work you guys are tuely amazing
Hi Wnnrgn,
What browser and operating system are you using?


Have you tried clearing your browser cache, closing the browser, then reloading your farms?



Have you done the following?


Please check if there is any update for Windows, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.


After that then follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.