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Old Dec 29 2016, 06:42 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,490
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Quote:
Originally Posted by RFMad View Post
My ship has been in a port for a couple days. I sent a message and explained how to access it and she says she was asked by someone else, too but there isn't anything showing for her. Has that been a problem before? I know it's been reported that there is a ship notification and none there but not this way. Can someone check on this? Thanks.
Hi RFMad,
I am sorry but we have no way to check on this as we do not have any data about the ships in our tools yet. Is she a neighbor for you and you a neighbor for her?
You will need to contact Support on this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.