Quote:
Originally Posted by Palmarina
Hello, I did everything you suggested but in vain, the facilty does not keep track of any production and after a refil and reload of the game the production was gone again
Thanks in advance for checking this. I hope this will be fixed soon. It seems other people have the same problem.
Hope to hear from you soon! 
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Hi Palmarina
I'm sorry nothing worked for you, and yes we have other user with the same problem.
Please you will need to contact Support for this as there isn't anything we can do about it through the forums. To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.