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You may not get a reply from them but at least if they get enough complaints they will look into it.
Also you can contact Trialpay and see if they will do something about it.
I am not sure how you can call it fraud when it is something for free. There are plenty of other surveys you can try. Those surveys are created by the companies they pertain to. So as long as you can complete them regardless of how crazy the questions then you can still get the free cash.
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I have sent an email to Trialpay and they told me I have to complete the full survey - AND that they do not control it, it's the companies that conduct the surverys.
The main issue I have with the surverys is that you can spend 30 minutes answering questions, thinking you are already taking the "survey", only to be told that you do not qualify to take a survey.
A "SURVEY" is when you answer quesitons. if you answer over 20 questions, you're taking the survey, not qualifying to take the survey.