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Forum: Help & Support Today, 12:25 PM
Replies: 3,698
OFFICIAL Tools and Fuel
Views: 276,816
Posted By Tiger
Hi ehrfarm, I have moved your post to help...

Hi ehrfarm,

I have moved your post to help and support for tools as we already have a tool that will do what you want.

http://r1.slashkey.com/images/gameguide/toolbox/hide tool.png Open the...
Forum: Help & Support Today, 04:56 AM
Replies: 5,856
Views: 476,071
Posted By Tiger
you are very welcome Vivienne57 :)

you are very welcome Vivienne57 :)
Forum: Help & Support Today, 04:55 AM
Replies: 1,559
Views: 141,189
Posted By Tiger
Hi Laineya, No it's always been 10 hours.

Hi Laineya,

No it's always been 10 hours.
Forum: Help & Support Today, 03:58 AM
Replies: 5,856
Views: 476,071
Posted By Tiger
Hi Vivienne57, Please open the Farm Depot...

Hi Vivienne57,

Please open the Farm Depot and make sure there is a check mark in the box for Dog House. When the check mark is removed, the product will not load with the Load All.

If you want...
Forum: Help & Support Yesterday, 01:42 PM
Replies: 5,856
Views: 476,071
Posted By Tiger
Hi stein773, I don't know what you mean by...

Hi stein773,

I don't know what you mean by no-one gaining from buying service facilities. When you cash those out, you earn about 50% more profit than just selling what you made in regular...
Forum: Help & Support Yesterday, 12:20 PM
Replies: 2,604
Views: 632,608
Posted By Tiger
Hi MostBlessedNana, I have moved your post...

Hi MostBlessedNana,

I have moved your post to the thread about issues with loading.

There has recently been a new release so many more users will be on than usual all for a few days all...
Forum: Help & Support Yesterday, 09:31 AM
Replies: 301
OFFICIAL Trains
Views: 9,414
Posted By Tiger
Hi mystified, Please click on the following...

Hi mystified,

Please click on the following link and make sure you still have cookies/popups allowed in Firefox. Those are needed to be able to show the friends lists:
...
Forum: Help & Support Yesterday, 09:28 AM
Replies: 5,856
Views: 476,071
Posted By Tiger
Hi slimpat, I have moved your post to help...

Hi slimpat,

I have moved your post to help and support as it is not about the release.

If you are trying to put facilities where the crops are, you are not supposed to be able to do that. It is...
Forum: News & Announcements Yesterday, 08:36 AM
Replies: 48
Views: 10,472
Posted By Tiger
Hi SusanMZ60, Please open the ink and...

Hi SusanMZ60,

Please open the ink and pigments factory and make sure there is a check mark added in the box for the red pigment. If it does not have a check mark it will not be started using the...
Forum: News & Announcements Yesterday, 07:25 AM
Replies: 48
Views: 10,472
Posted By Tiger
OK barbaraelwart, Glad it has cleared for...

OK barbaraelwart,

Glad it has cleared for you now. Thank you for your additional information and for letting us know.
Forum: News & Announcements Yesterday, 06:55 AM
Replies: 48
Views: 10,472
Posted By Tiger
Hi lkendter, Thank you for your additional...

Hi lkendter,

Thank you for your additional information.

No it doesn't clear them when you upgrade a facility. The old products in the Warehouse are there so you can see what was sold or not....
Forum: News & Announcements Yesterday, 06:28 AM
Replies: 48
Views: 10,472
Posted By Tiger
Hi lkendter, In your picture are you...

Hi lkendter,

In your picture are you clicking on the Create a Sale Offer on one of the old items or are you clicking in a new box that has no offer in it? Have you tried both?
Forum: News & Announcements Yesterday, 06:11 AM
Replies: 48
Views: 10,472
Posted By Tiger
Hi lkendter, Have you started batches in the...

Hi lkendter,

Have you started batches in the Food Coloring Factory today?

The warehouse will show you last weeks products until you click on Create a Sale Offer then the old ones from last week...
Forum: News & Announcements Yesterday, 04:22 AM
Replies: 48
Views: 10,472
Posted By Tiger
Hi barbaraelwart, Did you close the game...

Hi barbaraelwart,

Did you close the game where you had it open after you ran memcache? If not please try that and see if it made any difference.

Please see if you can contact your neighbour...
Forum: Help & Support Jun 18 2019, 05:57 AM
Replies: 5,856
Views: 476,071
Posted By Tiger
Hi Carol, It has nothing to do with being...

Hi Carol,

It has nothing to do with being blocked. If you were no longer friends with someone the game would tell you that the work could only be done by friends.

The 8 hour time is NOT...
Forum: Help & Support Jun 18 2019, 04:41 AM
Replies: 5,856
Views: 476,071
Posted By Tiger
Hi Carol, You must have an 8 hour break of...

Hi Carol,

You must have an 8 hour break of not working anyone's facilities at all if you want to work someones facilities again. For example you would likely have one when you are sleeping...
Forum: Help & Support Jun 17 2019, 10:18 AM
Replies: 241
OFFICIAL Super Facility
Views: 4,368
Posted By Tiger
Hi nettie1212, The pick is random, the only...

Hi nettie1212,

The pick is random, the only requirement is it can be any facility that produces at least one product that is commonly used as an ingredient in other facilities. Just like quests...
Forum: Help & Support Jun 17 2019, 09:18 AM
Replies: 241
OFFICIAL Super Facility
Views: 4,368
Posted By Tiger
Hi JNelson, OK great! As it cleared up after...

Hi JNelson,

OK great! As it cleared up after clearing browser caches it was likely a graphics problem. Graphics for the game are stored with browser caches so when you can't see something in the...
Forum: Help & Support Jun 17 2019, 08:56 AM
Replies: 241
OFFICIAL Super Facility
Views: 4,368
Posted By Tiger
Hi JNelson. OK it's not the levels that are...

Hi JNelson.

OK it's not the levels that are causing a problem.

Pasting another farm link is no different to pasting your main account farm link. You paste it exactly the same way you would do...
Forum: Help & Support Jun 17 2019, 08:13 AM
Replies: 241
OFFICIAL Super Facility
Views: 4,368
Posted By Tiger
Hi JNelson, That's strange. What level are...

Hi JNelson,

That's strange. What level are those accounts? Please clear the browser caches in the browsers you are using for those accounts and also clear memcache if you have not already done it...
Forum: Help & Support Jun 17 2019, 07:42 AM
Replies: 241
OFFICIAL Super Facility
Views: 4,368
Posted By Tiger
Hi JNelson, Have you upgraded the other...

Hi JNelson,

Have you upgraded the other accounts super facility today and started batches in those super facilities?

Are you looking in the Super Facility or are you trying to load the products...
Forum: Help & Support Jun 17 2019, 05:12 AM
Replies: 241
OFFICIAL Super Facility
Views: 4,368
Posted By Tiger
Hi RoxieSatin, Thank you for your farm link....

Hi RoxieSatin,

Thank you for your farm link. I have looked at your data and can see the errors. Please report this to support. This is not something we can fix via the forum. To contact them click...
Forum: News & Announcements Jun 16 2019, 03:57 AM
Replies: 147
Views: 26,151
Posted By Tiger
Thank you very much everyone for your feedback on...

Thank you very much everyone for your feedback on the new release and the new version of the game.
I am now closing this thread. Keep an eye open for the next release!

If you require help with...
Forum: Help & Support Jun 16 2019, 03:42 AM
Replies: 5,856
Views: 476,071
Posted By Tiger
Hi rodkay1, I have moved part of your post...

Hi rodkay1,

I have moved part of your post to the Facilities thread to answer your question. Please do not post questions in the suggestions area as they will not be answered there. Your request...
Forum: Help & Support Jun 16 2019, 03:18 AM
Replies: 638
Views: 180,845
Posted By Tiger
Hi JNelson, First link is not a farm link....

Hi JNelson,

First link is not a farm link. It's a picture. If you meant to post a farm link for a different account you'll need to try again.

Second link started 29th October 2009.
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