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Search: Posts Made By: marymarcel
Forum: Help & Support Yesterday, 04:26 PM
Replies: 2,650
Views: 187,674
Posted By marymarcel
Ok Vivienne, but 1 more thing for you to check....

Ok Vivienne, but 1 more thing for you to check. Please click in your SN pic and check which option you have set for fuel. Thanks :)
Forum: Help & Support Yesterday, 03:54 PM
Replies: 2,650
Views: 187,674
Posted By marymarcel
Hi Vivienne :) Your tools are in your...

Hi Vivienne :)

Your tools are in your storage so your Superneighbor should get them. Try to close and reload your farms and see if they can work.

Is this happening in all farms or only in 1 of...
Forum: Help & Support Jan 17 2019, 06:08 AM
Replies: 405
Views: 33,288
Posted By marymarcel
Hi rptrpeg :) I moved your post to the tread...

Hi rptrpeg :)

I moved your post to the tread about problems seeing people as that is the first problem you have.

Please click in your preferences, the wrench, and change your language to...
Forum: Help & Support Jan 16 2019, 04:51 PM
Replies: 5,564
Views: 449,018
Posted By marymarcel
You are very welcome RoseArienh :)

You are very welcome RoseArienh :)
Forum: Help & Support Jan 16 2019, 04:07 PM
Replies: 5,564
Views: 449,018
Posted By marymarcel
Hi RoseArienh :) We got a response from the...

Hi RoseArienh :)

We got a response from the developers. They let us know when the same product is used to load different service facilities, then the check boxes on both facilities are linked and...
Forum: Help & Support Jan 16 2019, 08:33 AM
Replies: 5,564
Views: 449,018
Posted By marymarcel
Hi RoseArienh :) I was able to reproduce...

Hi RoseArienh :)

I was able to reproduce this and will let the developers know.
Forum: Help & Support Jan 15 2019, 11:55 AM
Replies: 5,564
Views: 449,018
Posted By marymarcel
Hi Pattipo :) Yes, you can. If you click in...

Hi Pattipo :)

Yes, you can. If you click in Show names and then in Show facility Info button, you will see the information for every farm.

You have full information in the following link from...
Forum: Help & Support Jan 15 2019, 10:08 AM
Replies: 2,650
Views: 187,674
Posted By marymarcel
Great! You are very welcome and thanks for coming...

Great! You are very welcome and thanks for coming back to let us know :)
Forum: Help & Support Jan 15 2019, 09:58 AM
Replies: 2,650
Views: 187,674
Posted By marymarcel
You are not telling which browser you are using,...

You are not telling which browser you are using, but please read the following information in case you use IE, Edge or Safari:

http://r1.slashkey.com/forum/showthread.php?t=635906


For other...
Forum: Help & Support Jan 15 2019, 09:46 AM
Replies: 2,650
Views: 187,674
Posted By marymarcel
Hi Crazy book lady :) What kind of trouble...

Hi Crazy book lady :)

What kind of trouble are you having? Please describe what happens when you try to accept gifts/neighbor requests.

Also, what browser are you using? Have you tried another...
Forum: Help & Support Jan 15 2019, 09:37 AM
Replies: 2,650
Views: 187,674
Posted By marymarcel
Hi jkbussard :) Please be sure you have put...

Hi jkbussard :)

Please be sure you have put a check mark for "Allow Buying and Selling Items With My Coins" option. This option must be checked if you wish them to plow new fields on your farm,...
Forum: Help & Support Jan 14 2019, 05:29 PM
Replies: 1,917
Views: 118,548
Posted By marymarcel
Hi tworings :) I had a look at your data and...

Hi tworings :)

I had a look at your data and on January 12, 2019 you purchased the white Plower 8x8 for 30 farmcash.

You can check this by yourself by clicking in Account tab above the game...
Forum: Help & Support Jan 14 2019, 09:09 AM
Replies: 5,564
Views: 449,018
Posted By marymarcel
Hi childminder05 :) I moved your post to the...

Hi childminder05 :)

I moved your post to the thread about Facilities.

We have 2 mines, the Mineral Mine and the Open-Pit Mine.

The iron ore is produced in the Mineral Mine.
Forum: Help & Support Jan 14 2019, 08:38 AM
Replies: 566
Views: 42,650
Posted By marymarcel
Hi skellyman.tom :) I moved your post to the...

Hi skellyman.tom :)

I moved your post to the subject thread in Help & Support.

When this happens to you, please click in Play button to reload the game and let the data be updated.
Forum: Help & Support Jan 14 2019, 08:32 AM
Replies: 59
OFFICIAL Fishing and Bait
Views: 2,279
Posted By marymarcel
Hi lizzard :) I moved your post to the...

Hi lizzard :)

I moved your post to the thread about Fishing.

Yellowtail is used in the Sushi Restaurant but you also use it to stock the Fish Market and you have 5 of it.

When an item is...
Forum: Help & Support Jan 13 2019, 03:14 PM
Replies: 1,643
Views: 140,407
Posted By marymarcel
Hi mikebarr :) Please provide a link to your...

Hi mikebarr :)

Please provide a link to your farms. The automatic linking does not work so you will have to create one and paste it here in a reply. Instructions on how to do that are in the...
Forum: Help & Support Jan 12 2019, 02:30 PM
Replies: 5,564
Views: 449,018
Posted By marymarcel
You are welcome keetakeets :)

You are welcome keetakeets :)
Forum: Help & Support Jan 12 2019, 12:42 PM
Replies: 1,721
OFFICIAL Cargo Ships
Views: 63,735
Posted By marymarcel
You are very welcome :)

You are very welcome :)
Forum: Help & Support Jan 12 2019, 09:04 AM
Replies: 1,721
OFFICIAL Cargo Ships
Views: 63,735
Posted By marymarcel
Dont think so, just wait till you receive another...

Dont think so, just wait till you receive another ship and then you can remove yourself as neighbor or/and buddy.

If you have a way to go to their farms, then you can do this just now.
Forum: Help & Support Jan 12 2019, 09:01 AM
Replies: 5,564
Views: 449,018
Posted By marymarcel
Hi keetakeets :) I moved your post to the...

Hi keetakeets :)

I moved your post to the thread about Facilities in Help & Support.

Those products are produced in the Semi Trailer truck. It is considered as a facility but you can purchase...
Forum: Help & Support Jan 12 2019, 08:57 AM
Replies: 1,721
OFFICIAL Cargo Ships
Views: 63,735
Posted By marymarcel
Hi JNelson :) If you do not wish to receive...

Hi JNelson :)

If you do not wish to receive any more ships from the person who sent you one you can remove yourself from being their neighbour or buddy. Click on the blue button beneath their...
Forum: Help & Support Jan 12 2019, 08:51 AM
Replies: 5,564
Views: 449,018
Posted By marymarcel
Hi JNelson :) The information we have is...

Hi JNelson :)

The information we have is that the maximum is between 300/400 facilities. But that limit also depends on how many products are showing as done in the facilities and have not been...
Forum: Help & Support Jan 12 2019, 08:44 AM
Replies: 535
OFFICIAL Land Upgrades
Views: 37,089
Posted By marymarcel
Hi Lisa :) I moved your post to the thread...

Hi Lisa :)

I moved your post to the thread about Land upgrades.

All prices are set by the developers, sometimes they are higher than the previous expansion and sometimes they are lower.

You...
Forum: Help & Support Jan 11 2019, 03:06 PM
Replies: 2,377
Views: 615,531
Posted By marymarcel
Hi farmercatherine :) I moved your post to...

Hi farmercatherine :)

I moved your post to the thread about problems loading the game. I just loaded your farms and moved from one to another with no problems.

Please follow all suggestions...
Forum: Noticias Jan 11 2019, 12:21 PM
Replies: 8
Views: 552
Posted By marymarcel
Cuanto me alegro que se haya solucionado dolilla...

Cuanto me alegro que se haya solucionado dolilla :)

De nada y beso grande!!
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